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Report: #196403

Complaint Review: Telecheck - Inglewood Colorado

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  • Reported By: Plano Texas
  • Author Confirmed What's this?
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  • Telecheck Inglewood, Colorado U.S.A.

Telecheck - Check Collections Of America ripoff Extreme harassment Inglewood Colorado

*Consumer Suggestion: I'm glad you kept your statements

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In late 2004 I miscalculated my checkbook and a grocery store check did not clear. I did not find out about this until about January of 2005 and took care of the check through Telecheck.

They contacted me again in March saying I owed $31 for fees. I paid them March 1, 2005 and have verification from my bank that on March 7, 2005 the Visa charge cleared.

Since then we have gotten rude harassing phone calls for this $31 balance. Every time we have told them we paid it and have the proof, check their records. Lather, rinse and repeat until a month ago...

We get a telephone call from someone threatening us with a lawsuit. My husband gave the same information as before including a confirmation. Then followed it up with an email to the collection agency that works within Telecheck under a different name (Check Collections of America) telling them that any further communication is to be in mail not to call the home or job locations. If a suit is filed a countersuit for harassment and all fees will be filed against them.

Never heard back until today. They called us again harassing and declining to give any information on the account or even the names of the people we are speaking to. We are hung up on. We call THEM back and are put on hold indefinitely. Call back again to be told 'a supervisor will return your call'.

To date this has not been cleared up. Who knows, maybe my next post will be in regards to our countersuit against Telecheck.

Unfortunately it seems this company will take your money for their 'fees' but never actually apply it to your account and never actually clear up the marks on your record. This has cost us credit cards we have applied for and in one case a temporary loan.

We need to be more responsible than this supposed company and do their job for them. When/If you are stuck in paying them their fees, make sure YOU are being credited with YOUR money or be ready for harassment over a year later. If you're smart keep your statements and don't pay them twice. They are a ripoff.

Christina
Plano, Texas
U.S.A.

This report was posted on Ripoff Report on 06/14/2006 12:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/telecheck/inglewood-colorado/telecheck-check-collections-of-america-ripoff-extreme-harassment-inglewood-colorado-196403. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

I'm glad you kept your statements

AUTHOR: Don - (U.S.A.)

POSTED: Wednesday, June 14, 2006

Glad you kept the statements, and it will probably need to be faxed to the collection agency. This "should" stop the collections.

As a debt collector (only started a week ago), I wanted to let you and others know one thing about debt collectors. We have access to a file. It shows all contact (at least with our agency), and some basic account information such as name, address, phone number, balance, when the charge is from, and access to credit reports (on larger accounts) and so on. It is basic information. I try my best (I won;t speak for everyone), to truly help the customer. Remember though, we are doing a job. Just like the garbageman, police officer, teacher, and politician.

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