Report: #804918

Complaint Review: tenbux.com - internet Internet

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Ripoff Report is Xcentric Ventures

Submitted: Sun, December 04, 2011
Updated: Wed, May 02, 2012
Reported By: Pj — Chino California USA

Author Confirmed

Why?

tenbux.com Internet United States of America

Phone:
Web: tenbux.com
Category: Consumer Services

tenbux.com Fraud! internet, Internet

*REBUTTAL Owner of company: New owner of TenBux.com

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Horrible customer service. I had to cancel an order with a vendor, before we got started 2 months ago and Tenbux still has not issued a refund or credit to my account. They will only contact you via email days later. Customer service is not a priority for them. They still have my $10. I am disputing the charge on my credit card. Stay away from this site!!!

They are a scam!!!

This report was posted on Ripoff Report on 12/04/2011 04:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tenbuxcom/internet/tenbuxcom-fraud-internet-internet-804918. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

0Consumer

1Employee/Owner

#1 REBUTTAL Owner of company

New owner of TenBux.com

AUTHOR: Dragons2010 - (Australia)

SUBMITTED: Wednesday, May 02, 2012

POSTED: Wednesday, May 02, 2012

Hi there,

I understand your frustration about this issue. As the new owners of this website, I've noticed this report. I know it has been filed over 4 months ago but we want to sort out what is wrong here.

We took over from the website in February, and so far everyone has told us what a great website it's building into. We want you to be apart of our website.

I'm glad you took action to charge the money back to your credit card. How did that go?

Let us know www.tenbux.com/support

Customers are much more important then money to us. Our professionally trained customer service staff are trained to make the customer number 1. You will always receive a reply usually within minutes of open a ticket with us. That's what we believe in, Professional and fast customer service.

Thank you for taking your time to read this report.

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