Report: #1082389

Complaint Review: Texas Gallery Furniture

  • Submitted: Fri, September 06, 2013
  • Updated: Fri, September 06, 2013
  • Reported By: Karen — San Antonio Texas
  • Texas Gallery Furniture
    5550 NW Loop 410 San Antonio Texas 78238
    Leon Valley, Texas
    USA

Texas Gallery Furniture- San Antonio (Leon Valley) Owner Larry Seven months and $2300.00 paid in full and I still have unresolved issues with unkept promises. Leon Valley Texas

*Author of original report: Reaolved

Show customers why they should trust your business over your competitors...

Facts:

I paid in full almost $2300.00 for a couch, wedge and love seat and additional warranty.

Ordered: 3/16/13

Did not get orders in a timley manner as promised. Took several months (5) to get all the pieces.

 

When I did get them they were damaged. Still waiting on re order or repair. Reported damage in 4-13.

Have called bi weekly and weekly at times to talk to manager (s).

Un returned messages.

Promised delivery dates not kept.

Refund promised of 200.00 since I watied extrememly long to get peices delivered was not kept. New manager (Tony)  said that (Roger) left no record of this (Roger said he had spoken to the owner).

Why did I spend so much money and pay up front in full to have this legnthy headache and damaged furniture?

I am now also seeing signs that they are having a "must get rid of all" retirement sale. Don't think it would be a bad thing for San Antonio for both locations to close from the service I have gotten and the similar services I have seen others report in blogs and web traffic (to which I will add).

Stores are also not BBB accredited.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 09/06/2013 04:54 PM and is a permanent record located here: http://www.ripoffreport.com/reports/texas-gallery-furniture/leon-valley-texas-78238/texas-gallery-furniture-san-antonio-leon-valley-owner-larry-seven-months-and-230000-1082389. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Reaolved

AUTHOR: Karen - ()

Furniture repaired today. Issue resolved!

Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.