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Report: #993564

Complaint Review: Texas Singles - San Antonio Texas

  • Submitted:
  • Updated:
  • Reported By: aghorn5 — La Vernia Texas United States of America
  • Author Not Confirmed What's this?
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  • Texas Singles 14855 Blanco R, Ste 203, San Antonio, Texas United States of America

Texas Singles Rip off of someone looking for love San Antonio, Texas

*Consumer Comment: Surprised at Your Update

*Author of original report: Texas Singles makes things right

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I signed up with a dating/match making service. I was told I would receive am email that would send me to the website-I would have a message on the website and it would have information about a potential match. I would respond to the company and tell them if I was interested in meeting this person. If I was, then they would give him my phone number and we would contact each other and meet.

I signed up and paid $400 down and arranged to make monthly payments for the next 10 months. I have heard nothing from the company since I signed up on 12/21/12. I have emailed them and called and left messages at the office and still I heard nothing.

Today I received a call from a man that said he was with Texas Singles. I assumed it was someone calling to talk to me about my email that had expressed my dissatisfaction. Upon further conversation, it was discovered that he was also a member. He had been given my information and phone number by the company. I had no idea. 

After I got offf of the phone I went to the website and I did have a message there (I had never gotten an email to tell me to check the website-this was how it was supposed to work) about this potential "match". It gave basic information. There was nowhere on the form or email to replay and say that I was or was ot interested in this potential match. 

I had given specific criteria about what I wanted in a match and he did not meet most of them. They say that they have thousands of members in their database and we are only allowed to meet six people. I cannot imagine that they couldn't give me what I am asking for. They do not give what they advertise at all. And they are VERY expensive. 

I have asked for my money back, but they say they are not going to give me my money back. I am going to contact the better business bureau and file a report with them as well.  

This report was posted on Ripoff Report on 01/08/2013 05:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/texas-singles/san-antonio-texas-78216/texas-singles-rip-off-of-someone-looking-for-love-san-antonio-texas-993564. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Consumer Comment

Surprised at Your Update

AUTHOR: HunterH3 - (United States of America)

POSTED: Wednesday, February 13, 2013

I was actually pleased to find your original complaint.  I had a very similar experience with this company and asked for my money to be refunded several times.  Even if the company is legit, it does not sit well with me that the employees are completely unwilling to refund the money and remind me "too bad...you've signed a contract."  If they actually cared about me and my happiness so much, why are they so unwilling to care when I do not want to do this?

I am curious as to what the company did to get you to write your response...or if the original complaint was even from a member or was posted out there by an employee of the company.

Regardless, I encourage anyone who actually has been a victim of this company's deceptive practices, coercive strategies, and pressure to sign because they can "find the one for you better than you can" to contact the local news stations and post their experiences on this site.  I strongly believe that the company can be fought, but it will take more than 1 person.

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#1 Author of original report

Texas Singles makes things right

AUTHOR: aghorn5 - (United States of America)

POSTED: Thursday, January 10, 2013

I am the person that originally wrote this report on Texas Singles. I would like to say now that they have contacted me and we have worked together to resolve my issue with them. Apparently I misunderstood how part of the process was suppose to work. I have decided to stay with company.

Once we spoke, the customer service was good. They are willing to do what it takes to make me happy. That is all someone could ask for. I apologize for taking these extreme measures about Texas Singles. There are so many scams out there today that I jumped to the wrong conclusion too quickly.

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