Report: #644053

Complaint Review: Thane Ab Doer Twist

  • Submitted: Fri, September 24, 2010
  • Updated: Sun, July 29, 2012
  • Reported By: Shelly — green valley Arizona United States of America
  • Thane Ab Doer Twist
    4910 Longlry lane #101
    reno, Nevada
    United States of America

Thane Ab Doer Twist AB doer Twist I ordered in April with a $15.00 quaranteed return if not satisfied. I used the machine and was physically harmed so badly it tooks a month before I could report. I have talked with at least 9 people reno, Nevada

*Consumer Comment: Do your research first!

Show customers why they should trust your business over your competitors...

I ordered an Ab Doer Twist machine in April 2010 For $15.00 with the quaranteed return policy if I do not like it. 
The machine destroyed my spine, arms, sides,. I was in deep pain for at least one month.
I called the company to complain.  they gave me until June 12 to return it.  I had no one to lift the 30 pound product into the car and into the post office but made it there by june 6th. I got the US  postal service delivery confirmation receipt.
The box was identified as they requested.  I followed all their demands.
It cost another $20 to send it back in addition to the $240 for the product.

I have called the company and talked with at least 9 people and kept the notes.  They give me outrageous answers to why they have not seen my faxes and the product. 

They have the product and have refused to give me my money back.
They will not give out a managers name , the name of the owner and refuse to help me.

I want my money back now.
order number 3567384
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This report was posted on Ripoff Report on 09/24/2010 12:38 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Do your research first!

AUTHOR: Fed Up - (USA)

I have researched extensively that when you purchase "As Seen On TV" items, you are gouged on shipping fees, etc., and returning a product and getting a refund is a near impossible feat.

If you are considering purchasing a product from TV. Go to AMAZON.COM to see if they have it. You will get much better service, sometimes cheaper, and a near painless return.  Amazon has a very good reputation, and they will do what is right to keep it.

I am sorry you were injured by the product, and I hope you got medical assistance. Nothing worse than spin injuries. 

It would have been helpful to us if you had put your age, weight, and current physical condition, so that others could be more informed before purchasing this product.

I am considering this product , and will have ALL of the information on it prior to purchasing it.  I can bet a better deal through Amazon.

I hope you are all better by now.
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