• Report: #371543
Complaint Review:

The Book GROVE

  • Submitted: Wed, September 10, 2008
  • Updated: Wed, September 10, 2008

  • Reported By:Peoria Arizona
The Book GROVE
PO Box 1323 Hope, Arkansas U.S.A.

The Book GROVE no tracking number, no refund on shipping for wrong item, battled with words through email Hope Arkansas

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I ordered a book through Amazon, i queryed on a certain ISBN the bookgrove responded. they supply no tracking numbers, when i contacted them to find out the status of shipment all they did was refer me back to the general message of the general shipment dates, all the other books i ordered through amazon supplied a tracking number.

so when i recieved the book in the mail, it was the wrong book altogether. so i contacted bookgrove and they said that is what i ordered. so i sent the book back, i ask them to reimburse the my shipping charges they refused said it was my fault for ordering the wrong book, they continued to have a conversation with me through email that was not professional at all. unbelievable, i told them i was reporting them they did not seem to care. i will not use this company again no matter how much of a savings they give me. i will let all my people know about them too.

its funny i ordered the book from another source and i got the right book, and a tracking number and recieved the book in 2 days.
i hope the bookgrove is another business that folds.

Peoria, Arizona

This report was posted on Ripoff Report on 09/10/2008 07:35 AM and is a permanent record located here: http://www.ripoffreport.com/reports/the-book-grove/hope-arkansas-71802/the-book-grove-no-tracking-number-no-refund-on-shipping-for-wrong-item-battled-with-word-371543. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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