Complaint Review: the cruiseweb -
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- Author Not Confirmed
- the cruiseweb United States
- Phone: 240-487-0155
- Web: 3901 calverton bldg #350 calverton,...
- Category: Cruise Ships
the cruiseweb help me get my money back
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On July the 10th i make a reservation for a cruise for Sep 2019 to celebrated my 80yr B-Day
They supose to hold 10% of the price of the cruise to my suprise when i check my bank the next day i see their take $1.800 the deposit was $340.I call right way the person i speak to told me if i cancel they are going to hold 15% of my money. The call was made by 10am on July the 11th .I HAVE THE E-MAIL TO PROOVE IT. I cancel less than 24hrs i should be able to get my money.
I make the reservation on the internet the paper he sent me to sign din't have any mount, MY FAUT, but i am old and english is not my first laugage. I thinking i have a good deal, when receive the paper for them 10 days after their over charge for fee/tax/and and the price of the cabine was more than the previous one.
I check Prinsee cruise the same cabine same days Web over charge almost $2.000 more.
Please i need help, i am a poor old lady who dream to celebrated maybe my last birthday.
Thank you
This report was posted on Ripoff Report on 09/05/2018 08:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-cruiseweb/the-cruiseweb-help-me-get-my-money-back-1459560. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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