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Report: #159378

Complaint Review: The E&A Group - Laguna Beach California

  • Submitted:
  • Updated:
  • Reported By: Clarksburg Tennessee
  • Author Confirmed What's this?
  • Why?
  • The E&A Group PO Box 5070 Laguna Beach, California U.S.A.

The E&A Group unauthorized debit of payment Laguna Beach California *EDitor's Suggestions on how to get your money back into your bank account!

*Author of original report: Went to bank to fill out dipsute form

*Consumer Suggestion: Never Give a Collection Agency your banking info

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I make monthly payments to E&A Group by mail and this month they chose to do a automatic debit using the routing number and checking account number to debit all future payments. With them doing this, it will cause our account to overdraw. Called the bank and in order for them to do anything, I have to fill out a dispute form and then takes up to two weeks to investigate. Can a company without permission? Please let me know.

Tammy
Clarksburg, Tennessee
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
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WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 10/04/2005 06:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-ea-group/laguna-beach-california-92652/the-ea-group-unauthorized-debit-of-payment-laguna-beach-california-editors-suggestions-159378. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

Went to bank to fill out dipsute form

AUTHOR: Tammy - (U.S.A.)

POSTED: Thursday, October 06, 2005

Today 10/06/2005 I went to our bank and filled out the Federal Regulation Form E and was told by the branch manager that I would have to pay the overdraft fee beings I was careless and paid with a check instead of a money order. I took the statement that I get each month after payment received and it states that no money orders accepted. Can the bank make me pay the return check fee when E&A Group took it upon themselves to debit the account without authorization using routing and checking account number? THIS IS DEFINATELY NOT MY FAULT. I need any serious suggestions on how to keep this from happening again with the collection agency.

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#1 Consumer Suggestion

Never Give a Collection Agency your banking info

AUTHOR: Dawn - (U.S.A.)

POSTED: Tuesday, October 04, 2005

The only recourse you have at this time is to close the account and start a new one. Collection agenicies use this trick all the time. They will let you send them a check or they pull their infamous "pay by phone" trick, then they will turn around and hold on to your banking information and submit as an electronic debit. Dont fall for this. If you are going to make payment arrangements with a collection agency be sure to first get all terms in writing. Second, dont ever give them a check from your personal account, a credit card or debit card number. Send them a money order that you can trace or a traceable cashiers check. Giving your bank information basically guarantee they will attempt to clean you out causing you overdraft fees and another bill that you cant afford.

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