Complaint Review: The Geeks Depot - Internet
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- Author Not Confirmed
- The Geeks Depot Internet USA
- Phone:
- Web: Www.TheGeeksDepot.Com
- Category: Internet Fraud
The Geeks Depot Internet Fraud. Internet Scam. No Item Recieved. Internet
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| I placed my order on Saturday (09/16/17) and paid extra for same-day processing. I received confirmation of my order and was informed that I would also receive notification once it had been shipped. After three business days and no shipment notification I reached out to the business via their customer service email, 12 hours later I received a 'delivery system failure' from gmail essentially informing me my email never sent because the email did not exist (even though I replied directly to the email they used to contact me initially). I tried two more times with the same result. I then went to their website and sent a message via their 'live chat' customer service option which showed that the representative was away but would reply to any messages within 12 hours. I sent a message, and never heard back. Absolutely livid, I did further research and found multiple reports filed for The Geeks Depot on RipOffReport.Com, all of which mirrored my experience exactly. It took quite a significant amount of digging for me to find anything negative about the website but once I did It was like the flood gates opened. I went back to their website and started looking around to see if I could find any other contact information, the address they have listed belongs to a home in a random California location, however I found a specific and legitimate looking email which is supposed to belong to the employee in charge of refunds . I emailed him demanding my money back and have yet to get a response. I filed a complaint with BBB and FTC, will be locking my card and contacting my bank ASAP. |
This report was posted on Ripoff Report on 09/24/2017 11:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-geeks-depot/internet/the-geeks-depot-internet-fraud-internet-scam-no-item-recieved-internet-1402056. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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