• Report: #629103
Complaint Review:

The Hampton Inn

  • Submitted: Wed, August 04, 2010
  • Updated: Wed, August 04, 2010

  • Reported By: Eric — Internet Ohio United States of America
The Hampton Inn
Internet United States of America

The Hampton Inn Reservation made online..made for wrong date..wouldn't refund money. Internet

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On 7/29, I went to the Hampton Inn website(http://hamptoninn1.hilton.com/en_US/hp/index.do) to check the availability of rooms for the days of 7/30 - 7/31.  I found that both days were available and was able to get the accomodations I was looking for.  I made the reservation.  Upon arriving at the Hampton Inn/Findlay, Ohio, I was told that the reservation I made was for 8/6 - 8/7...not 7/30 - 7/31.  I told the young lady I must've placed the wrong dates when making the reservation.  Being that I was already there at the Hampton Inn/Findlay, Ohio..which is 150 miles from where I live..I had to go ahead and get another room.  The only room they had available were smoking rooms.  I accepted the room and paid "another" $180.23.  I was told my the desk person to call 1-800-HAMPTON and tell them about the problem.  I did as she asked.  I called the 1-800 number and was told, more or less, I was out of luck.  They do not refund "any" moneys when reservations are made online.  In my opinion, that is the epitomy of the words:

RIP OFF!!!!!!

This report was posted on Ripoff Report on 08/04/2010 04:16 PM and is a permanent record located here: http://www.ripoffreport.com/reports/the-hampton-inn/internet/the-hampton-inn-reservation-made-onlinemade-for-wrong-datewouldnt-refund-money-inte-629103. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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