Report: #912962

Complaint Review: The Home Mag

  • Submitted: Mon, July 16, 2012
  • Updated: Tue, July 17, 2012
  • Reported By: Yumos — lorton Virginia United States of America
  • The Home Mag
    1732 Se 47 th terrace
    Cape Coral, Florida
    United States of America

The Home Mag only wants your money horibble service cheap leads Cape Coral , Florida

*REBUTTAL Owner of company: Response to this disgruntled former client

Show customers why they should trust your business over your competitors...

We started a bussiness with a employee who was selling fruadulent ad contracts then she dissapeared . I figured this was just a new company starting . New sales lady conviced me to put ads we falledfor it after few runs they were asking money even before ads run invoices we coming before ads hit home . They seam desparate for money ! We put ads with their call tracking number that was disconnected ads were running with no valid number . Their boss made multipal threats to turn of the number claiming it is in their agreement to controll the number we want it to see results and there was none ! They are only after money ! Save your hard earned businness income and spend it with repudable companies who is in business way longer then these people .  They are simply rip off they runs ads with none working numbers and send you to collection ! I think they dont have money to pay for these numbers ! Run from these people they are in different states and going after your money!
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This report was posted on Ripoff Report on 07/16/2012 05:15 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

Response to this disgruntled former client

AUTHOR: TheHomeMag - (United States of America)

This is an unfortunate reaction by this now former advertiser. Let me fill in some of the facts that this person failed to include in their report.

First, we worked hard with this client to become current on their payments with TheHomeMag in Washington DC. He was regularly behind and we have email after email correspondence telling us he will pay on a certain date and then repeatedlly failed to meet those dates. Only when we made the strong yet serious attempts to collect that which was owed did he make the effort to pay. Until this last time that is.

The facts are this: the now former client (Granitech) owes for the May, June, and July Issues. He received numerous documented leads and phone calls (via call-tracking). He failed to respond to my personal letter to him requesting his payment and even offering to work with him to have him continue to advertise forward. Only until he failed to meet the required deadline to bring his account current did we make the challenging decision to cut off his advertised phone number. He now still owes for 3 months of advertising exceeding $4000.

We extended this client extraordinary terms, well beyond the norm, and he abused the relationship. Even yesterday he sent an email to his sales rep stating that "wow, we actually cut the number off." He was surprised that we were serious about being paid for services we extended.

Free advertising is a Billion dollar business, and not one that we care to actively participate in. The fact is this: this person refused to pay timely and we took back that which we provided, or at least a small portion. This is nothing more than an angry person's attempt to get even - and unfortunately the web is a great place to do that.
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