Complaint Review: The Hoover Company - North Canton Ohio
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- The Hoover Company 101 Maple Street North Canton, Ohio U.S.A.
- Phone:
- Web:
- Category: Manufacturers
The Hoover Company Sucks! Do not buy Hoover products, they suck!!! North Canton Ohio
*Consumer Comment: Isn't that the point?
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
This is a copy of the actual email:It is very apparent that Hoover does not stand behind their products.Do not buy HOOVER!!!
Hello Chris,
Thank you for visiting our Hoover web site. We appreciate your interest
in our products and service.
We sincerely apologize for the inconvenience of this situation. We stand behind our products through our warranty provisions. However, the product is warranted for a specified time period for repairs, not the replacement or refund of the product. While we regret to learn about your dissatisfaction, we must respectfully decline your request at this time.
We recommend contacting a Hoover Factory Service Center for proper diagnosis. We have provided a listing of authorized service centers on our web site based upon your residence zip code. If interested, please
click on the provided link below.
https://www.hoover.com/db/hvrCustomer.asp
We encourage you to review the users guide for troubleshooting tips before contacting service.
If you have additional questions or comments, please do not hesitate to contact us.
If replying, please leave this message intact as it will help us to respond faster.
Sincerely,
Cynthia
Hoover Consumer Services
Monday - Friday 8:00 a.m - 5:30 p.m. Eastern Time
Received Date: 7/18/05
Completion Date: 7/18/05
Original Message Follows:
-------------------------
I purchased the Hoover Tempo bagless vacum cleaner at Sears 9 months ago.It is a piece of crap, and the worst vacum cleaner I have ever had.It clogs after 2 minutes of use, and has to be unclogged every time I use it.I paid 75.00 for the vacum cleaner.After 3 months, Sears will not replace the vacum cleaner or refund the amount.At this point I am not able to find the receit. I would like to know how your company would like to take care of this situation, that I may continue to be a
satisfied Hoover customer.I would be interested in a full refund from Hoover.Thanks.
Chris
Chris
Atlanta, Georgia
U.S.A.
This report was posted on Ripoff Report on 07/19/2005 09:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-hoover-company/north-canton-ohio-44720/the-hoover-company-sucks-do-not-buy-hoover-products-they-suck-north-canton-ohio-150349. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Comment
Isn't that the point?
AUTHOR: Jason - (U.S.A.)
SUBMITTED: Tuesday, July 19, 2005
Aren't vacuums supposed to suck?
I don't find fault with Hoover on this, they offer a warranty and it appears that you have not even attempted to find out if there is a mechanical reason that you are having problems. Follow their suggestion and contact a repair center. If they are unable to fix the problem, then go back to Hoover explaining that.
Advertisers above have met our
strict standards for business conduct.
