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Report: #1492154

Complaint Review: The Joint Chiropractic - dallas texas

  • Submitted:
  • Updated:
  • Reported By: george — dallas texas United States
  • Author Confirmed What's this?
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  • The Joint Chiropractic 7700 W Northwest Hwy Ste 200 dallas, texas United States

The Joint Chiropractic, We chose a $78 dollar service package we paid for 6 sessions and they were completed in Nov. on feb 21st, 2020 i noticed serveral overcharges on my credit card, a recurring charge for $79 i was never offerred or did i sign for membership at this company. dallas texas

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i went to see about a chiro package for a series of sessions for my wfie's back

she arrived at the office and filled out a form detailing my symptoms

then she gave it to the secretary

the doctor then spoke with me regarding  my symptoms and suggested i

would need more then 1 session to resolve my back issues

we then discussed the packages that would fit my requirements

and the package i chose was $79

i completed my sessions in nov of 2019

end of story.

on monday feb. 17th i became aware that my account have been debited

on dec. 2 , 2019 for the amount of $79.00
on dec. 31, 2019 for the amount of $79
on jan. 31, 2019 for the amount of $79

none of these charges were based on services rendered

she  has not returned to the joint chiro since her  last session in NOV

on feb 19th i went to the doc's office and spoke to the secretary about

issue, she then showed me a card detailing that this was a monthly

charge.  they never presented me with this offer and they never told me

any details regarding a monthly.

i rescinded the authorization to debit my card - which i had never given

and proceeded to my bank they are now under investigation

i need a refund from this company

This report was posted on Ripoff Report on 02/24/2020 11:04 AM and is a permanent record located here: https://www.ripoffreport.com/report/joint-chiropractic/dallas-texas-chose-dollar-y-1492154. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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