Report: #951510

Complaint Review: the moneystore

  • Submitted: Fri, October 05, 2012
  • Updated: Fri, October 05, 2012
  • Reported By: I was not even kissed — woodmere New York United States of America
  • the moneystore
    30 vreeland ave, florham park,nj
    United States of America

the moneystore mld mortgage mortgage nightmare Internet

Show customers why they should trust your business over your competitors...

Oh my god. I have read about this company but the rate that was offered was so good. I felt I  would qualify and close quickly. The loan officer was quick to take my credit card and promised a 30 day closing. I gave them all in documents they requested and after no response for three weeks I found out they were lost and I had to  send them again. Then I was told that they would start to process my  loan. When I checked back in two weeks my loan had still not been looked at by an underwriter but my loan officer said it was not a problem and I would close shortly. I have been at the same job for 13 years and my loan amount was very low compared by the value of my house. Two weeks later I got my commitment

51 CONDITIONS!!! are you kidding. For a simple rate and term  refi??? Like an idiot I supplied all the documents to my first procssor and found out my loan officer quit. Waited two week and guess what? My processor quit and my documents were lost again. I resent the documents to a new processor who could not speak english.. I think she said everything was good and I would close in a week. Guess what I got 10 new conditions... I gave the conditions in and waited  Guess what my initial documents expired. I submitted them. Guess what? New Conditio on my file. Guess what ? my third procssor quit. I honestly felt sick. This nightmare willl never end. My wife is crying. I ask for my money back  and they say not just pay for a new appraisal and they will give me a great rate. Guess what? My new appraisal came back $87,000 less than the one from 4 months ago. Now I have to pay money on my rate and term. No one is speaking to me. I get an occasional email, STAY AWAY and save yourself. Go to a real bank. Then I find out they are not the real money store. They just bought the name. This is just a mortgage broker
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This report was posted on Ripoff Report on 10/05/2012 09:23 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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