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Ripoff Report | The Natchez Solut Review - Brandon, Mississippi
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Report: #397081

Complaint Review: The Natchez Solution - Brandon Mississippi

  • Submitted:
  • Updated:
  • Reported By: Fairfield Connecticut
  • Author Confirmed What's this?
  • Why?
  • The Natchez Solution natchezsolution.com Brandon, Mississippi U.S.A.

The Natchez Solution they have never filled my order from 6/17/08 Brandon Mississippi

*REBUTTAL Owner of company: Order was received.

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After reading in Real Simple magazine about this fantastic wood cleaner, I went online and placed an order. After six weeks, I filed a dispute with Paypal and did receive my money back and an email from the company explaining that they were very behind because of all the publicity they had recently received. So I decided to place another order on June 17, 2008. I have never received the product and have sent four emails asking for a refund. I have called and left a message - I have not gotten any response from this company or the product that I ordered. I have also written to the magazine and they said they have received numerous complaints.

Kathy
Fairfield, Connecticut
U.S.A.

This report was posted on Ripoff Report on 12/02/2008 02:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-natchez-solution/brandon-mississippi-39047/the-natchez-solution-they-have-never-filled-my-order-from-61708-brandon-mississippi-397081. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Order was received.

AUTHOR: Bruce - (U.S.A.)

POSTED: Thursday, December 30, 2010

The Natchez Solution distribution was overwhelmed with orders after being mentioned in a national magazine. This order was received by the customer and I have apologized to her for my mistake. The order was received in October 2008. I am now shipping within 24 hours . bruce owen www.natchezsolution.com

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