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Report: #369572

Complaint Review: The Pedigree Shop - Lone Tree Colorado

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  • Reported By: Parker Colorado
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  • The Pedigree Shop 8505 Park Meadows Center Dr Suite 2020 Lone Tree, Colorado U.S.A.

The Pedigree Shop Didn't send us paperwork on our puppy and give us the run around everytime we call. Lone Tree Colorado

*REBUTTAL Owner of company: I need more information

*Consumer Comment: If you ever got the paperwork you will see your pup came from a PUPPY MILL

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We purchased a puppy on 11-20-07 at this pet store in Park Meadows Mall. When we purchased this puppy for $859.99, we were told that we would get his paperwork in 2-4 weeks at that time.

About 2 months later we called and they said they were sorry and that it takes 12-16 weeks to receive the paperwork. That was okay until it turned into 5 months and we still didn't get the paperwork.

I called them and they said that the owners briefcase was stolen and they lost several of their customers paperwork. They said they would do some research and get back to us in a WEEK OR TWO. So we waited a month and have repeated this cycle for the last 4-5 months.

My husband called a few weeks ago and got the same storey and only after asking them if we needed to get a lawyer did the owner call us back. She was very rude and gave him the same run around and said she would call us back. Once again we're still waiting for a phone call.

We still have the checklist that we signed which mostly protects them from taking any responsibility for a lot of things, like selling sick puppy's, but one thing this checklist does state is, I understand that the registration application papers for my puppy will be mailed certified mail in approximately 12-16 weeks.

We just want what we were promised and what we paid for. As much as I love my sweet Bailey and I think he's worth so much more I did pay almost $900 for a dog and after almost a year have no paperwork to show why I paid that much. We have a business owner who doesn't seem to care of want to help us, and tells us conveniently her briefcase was stolen, I wonder how many people got this storey and the run around. I can't even tell you how many phone calls my husband and I made to this business and I've had it.

Jessica
Parker, Colorado
U.S.A.

This report was posted on Ripoff Report on 09/03/2008 11:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-pedigree-shop/lone-tree-colorado-80124/the-pedigree-shop-didnt-send-us-paperwork-on-our-puppy-and-give-us-the-run-around-everyti-369572. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 REBUTTAL Owner of company

I need more information

AUTHOR: Lori - (United States of America)

POSTED: Friday, April 22, 2011

In the clients warranty it states the registration application papers would be mail certified mail in approximitly 12 to 16 weeks after the purchase. The customer read and signed off on this. However In trying to research this problem I need more information. 





  1. The name of the person who purchased the dog.


  2. The breed of dog.

If they have not received their paper work already, I will be more then happy to get it for them. In regards to my briefcase being stolen it was. There were four cars that were broken in the parking lot that night. I have to reorder about one hundred dog papers for people. At The Pedigree Shop we do try to make our clients happy. 

Lori Senecal
Owner
The Pedigree Shop
720-875-0181
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#1 Consumer Comment

If you ever got the paperwork you will see your pup came from a PUPPY MILL

AUTHOR: aela - (United States of America)

POSTED: Sunday, December 13, 2009

Puppymills= A National Disgrace     
Commercial Dog Kennels     =Puppy Mills     = Dog Auction = PUPPY BROKERS = USDA Licensed = AKC registered
Hundreds of thousands of puppies are raised each year in commercial kennels.    
Puppy mills are distinguished by their inhumane conditions and the constant breeding of unhealthy and genetically defective dogs solely for profit.
Very often the dogs in puppymills are covered with matted, filthy hair, their teeth are rotting and their eyes have ulcers. We have seen many dogs whose jaws have rotted because of tooth decay.
Dog Brokers obtain Dogs From Puppy Mills and fall under the United States Department of Agriculture     
The dogs are kept in small wire cages for their entire lives. They are almost never allowed out. They never touch solid ground or grass to run and play.
Many of the dogs are injured in fights that occur in the cramped cages from which there is no escape.
Many dogs lose feet and legs when they are caught in the wire floors of the cages and cut off as the dog struggles to free themselves.
Very often there is no heat or air-conditioning in a puppymill. The dogs freeze in the winter and die of heat stroke in the summer. Puppies "cook" on the wires of the cages in the summer.
Female dogs are usually bred the first time they come into heat and are bred every heat cycle. They are bred until their poor worn out bodies can't reproduce any longer and then they are killed. Often they are killed by being bashed in the head with a rock or shot. Sometimes they are sold to laboratories or dumped. This is often by the time they reach five years old.
Puppy mills maximize their profits by not spending adequate money on proper food, housing or veterinary care.
The food that is fed in puppy mills is often purchased from dog food companies by the truck load. It is sometimes made of the sweepings from the floor. It is so devoid of nutritional value that the dogs' teeth rot at early ages.
Dogs in puppymills are debarked often by ramming a steel rod down their throats to reputure their vocal cords.
Puppies are often taken from their mother when they are 5 to 8 weeks old and sold to brokers who pack them in crates for resale to pet stores all over the country.
The puppies are shipped by truck or plane and often without adequate food, water, ventilation or shelter.
Innocent families buy the puppies only to find that the puppy is very ill or has genetic or emotional problems. Often the puppies die of disease. Many others have medical problems that cost thousands of dollars. And many have emotional problems because they have not been properly socialized in the mills. Don't bring this misery into your home.
There are over 4000 federally licensed breeding kennels.
Approximately 3,500 petstores in the United States sell puppies. They sell approximately 500,000 thousand puppies a year. It is estimated that the puppy industry in Missouri is valued at 40 million dollars a year. The puppy industry in one county in Pennsylvania - Lancaster - is valued at 4 million dollars a year.
There are seven states that are known as puppy mill states because they have the majority of the puppymills in the country. They are: Missouri, Nebraska, Kansas, Iowa, Arkansas, Oklahoma and Pennsylvania.
There is federal law, the Animal Welfare Act, and many states have laws that purport to regulate puppymills, but the fact is that those laws are rarely enforced.
Pet stores often tell customers that their puppies come from local breeders or quality breeders. Don't believe them, ask to see the paperwork and find out where the puppies really come from.
If the people of the United States refused to buy a puppy in a pet store, the misery of puppy mills would end. Please tell everyone you know about the puppymill and petstore connection.Hundreds of thousands of dogs suffer in puppy mills in this country. The dogs are prisoners of greed. They are locked in small cages. They freeze in the winter and swelter in the summer. The dogs never get out of their prisons. They are bred over and over again until they die. The only way to free them from the misery of these horrid puppymills is to eliminate the demand for puppies by refusing to buy a puppy in a pet store and boycotting those pet stores that sell puppies. When people stop buying puppies in pet stores, the puppy mills will go out of business and the misery will end. The state and federal governments do not enforce the laws to protect the dogs. The commercial breeders and brokers have huge well-funded lobbying efforts. Please join this fight to free the prisoners of greed. The only person who is going to make a difference for the dogs suffering in puppy mills is you   You, the people, can free them from their puppy mill prisons.USDA MEANS NOTHING AKC MEANS NOTHING 6 INCHES.Remember that number. Here is the USDA formula for calculating the amount of space it considers adequate for a dog: "Each dog housed in a primary enclosure (including weaned puppies) must be provided with a minimum amount of floor space, calculated as follows: Find the mathematical square of the sum of the length of the dog in inches (measured from the tip of its nose to the base of its tail) plus 6 inches; then divide the product by 144. The calculation is: (length of dog in inches + 6) x (length of dog in inches + 6) = required floor space in square inches. Required floor space in inches/144 = required floor space in square feet." The USDA measures the amount of space a dog is allowed to have for his or her entire life in INCHES. 6 INCHES, to be exact. What the formula above means is, if you are in a dog (Chihuahua or Great Dane--doesn't matter) in a square cage and you put your rear end against the side of the cage, you can look forward to 6 WHOLE INCHES of exercise space in front of you. Run. Play. Have a good time. You can find that regulation--3.6 (c)(1)(i)--and others supposedly enforced by USDA inspectors at http://www.access.gpo.gov/nara/cfr/waisidx_03/9cfr3_03.html In a separate regulation--3.8 (a)--the USDA mentions that dogs housed this way are supposed to be allowed out for daily exercise, but former inspectors have said this regulation is never enforced. We have rarely seen it even mentioned in USDA inspection records. What we HAVE seen is breeders and brokers for pet stores who violate even these sickeningly inadequate space requirements. This is just one of the reasons why a facility can pass the USDA inspection and still be a PUPPY MILL. Puppy mills are LEGAL. They shouldn't be

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