Complaint Review: The Pure Sleep Company - Internet
- The Pure Sleep Company Internet USA
- Phone: 866.879.3777
- Web: www.puresleep.com
- Category: On-Line Stores
The Pure Sleep Company Misrepresented Pricing Internet
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Avoid the Pure Sleep Company. On their website, they completely misrepresent their pricing. They claim they will only charge $9.95 for shipping for a 30-day trial. Not true. They charged my credit card the full amount. They claim when you buy one, they will send you a free one. Not true. I only got one. They charge extra for expedited shipping. Wrong again. It took them three weeks to ship my mouthpiece. When I called to complain, they told me my credit card was declined and they tried every 7 days for three times. I called my credit card company and they have no record of a charge being declined and there was more than enough balance on my account for even the full charge. When I asked about the free one, they told me I went to the wrong web site and that the buy one get one free costs $20 more. They refused to send me the free one or to refund the expedited shipping charge. I filed a dispute with my credit card company.
This report was posted on Ripoff Report on 12/11/2013 03:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-pure-sleep-company/internet/the-pure-sleep-company-misrepresented-pricing-internet-1106223. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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