Complaint Review: The Ruff Times - Hi-Q vitamins - Orem Utah
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- Author Confirmed
- The Ruff Times - Hi-Q vitamins www.rufftimes.com Orem, Utah U.S.A.
- Phone: 877-665-6818
- Web:
- Category: Financial Services
The Ruff Times ripoff - will not honor their refund policy same ripoff with their Hi-Q vitamins Orem Utah
*Author of original report: I was finally issued a credit after faxing the company this report
*Author of original report: Ruff Times nutritional product
*Consumer Suggestion: You sound like a hard person to satisfy.
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Purchased a subscription to the Ruff Times Newsletter, I heard about him on a radio program, I called in because they offered a refund, no questions asked, if you weren't satisfied with the service. I canceled as per their refund policy.
I ordered their Hi-Q vitamins as well, which also had a money back satisfaction guarantee. I returned the three emply bottles that did me no good after the trial period
I contacted a representative by phone, and I made my request for a money-back refund. After numerous calls and emails, I still have not received by money back. They have given me excuses about not being able to refund my credit card etc. The guy is a millionare who won't even honor his own return policy. What a scam!
Gary
Edmonton, Alberta
Canada
This report was posted on Ripoff Report on 02/15/2005 12:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-ruff-times-hi-q-vitamins/orem-utah-84059/the-ruff-times-ripoff-will-not-honor-their-refund-policy-same-ripoff-with-their-hi-q-vit-131398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
I was finally issued a credit after faxing the company this report
AUTHOR: Gary - (Canada)
SUBMITTED: Tuesday, February 22, 2005
I was finally issued a credit after faxing the company this report and going through a number of other steps. It wasn't easy but persistence pays off. Do your best to check out the company before you purchase, i.e. search on web/usenet.
good luck
#2 Author of original report
Ruff Times nutritional product
AUTHOR: Gary - (Canada)
SUBMITTED: Tuesday, February 15, 2005
I only wanted to try one bottle of the vitamins, but they insisted I had to finish 3 bottles for a fair trial before they would honor the money back guarantee. I would have been happy to pay for the vitamins if I noticed any difference at all, which I didn't. I repeat, I would not have tried them without a guarantee!
#1 Consumer Suggestion
You sound like a hard person to satisfy.
AUTHOR: Paul - (U.S.A.)
SUBMITTED: Tuesday, February 15, 2005
You didnt like the magazine, so you demanded a refund.
Then, you ate 3 bottles of vitamins and felt that they weren't any good either. Personally, I'd have figured out the vitamins weren't working after 3 days. But, that's me.
Nevertheless, if the company offered a refund, then you have the right to take them up on it. Read through the complaints here until you find out how to get your card issuer to assist you in a chargeback.
Who knows? While you're reading, you just might run across another company that cheated you. Make it a triple-header, while you're at it.
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