Complaint Review: The Seller's Lounge - American Fork Utah
- The Seller's Lounge 831 East 340 South Suite 200 American Fork, Utah U.S.A.
- Phone: 801-855-5219
- Web:
- Category: Attorney Generals
The Seller's Lounge (Ashley) HANG UP!! I have called this company and talked to the same girl, Ashley, who said last month they would refund my money and again this month I got charge again. When I called back after being hung up on and asked to speak to a supervisor, and Ashley hung up again!! I did not order or use their service (whatever it is??) all I did was order a 'free' Cd with info about E-Bay on it. American Fork Utah
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The Seller's Lounge is a scam!! I only authorized shipping & handling of a 'free' CD on how to sell on EBay. Now they are charging me $ 49.95 for a service they obviously know I am not using (if it even exists!!) every month. I never agreed to or asked for any service. As soon as I saw the charge last month, I called and was told the charge would be taken off my account. Not only did they not do that, they charged me again this month!!! I called and talked to a girl named Ashley who told me she could only take off this month's charge, not last months. I told her I had called last month (and had phone record to prove it)and was assured the charge would be taken off, then I asked to speak to a supervisor or manager in charge. She abruptly said "I already refunded your money so quit calling us!!" and hung up on me!! As of today, nothing has been refunded a penny and I had to call my bank and get a new card issued because they said they can't stop the 'checkcard' purchases if someone has your account number. Pretty insane if you ask me.this just isn't fair, I am writing my congressman and whatever other agencies I can to at least try to get some consumer internet protection. Just a warning (and I know I should have known better) NOTHING IS FREE!!!!
Sindi
Kannapolis, North Carolina
U.S.A.
This report was posted on Ripoff Report on 09/09/2008 02:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-sellers-lounge/american-fork-utah-84003/the-sellers-lounge-ashley-hang-up-i-have-called-this-company-and-talked-to-the-same-g-371312. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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