Report: #272659

Complaint Review: The Tax Club

  • Submitted: Wed, September 05, 2007
  • Updated: Wed, September 25, 2013
  • Reported By: anytown Massachusetts
  • The Tax Club
    Empire State Building, 350th Ave. Suite 6015, New York,NY 10118
    New York, New York


*Author of original report: The Tax Club finally refunds my money after three months, and it was like pulling teeth!

*Author of original report: The Tax Club still no refund over 1 month later!

Show customers why they should trust your business over your competitors...

I first signed up in April of this year. After I found out that it was just a scam to up-sell me more useless servises, I canceled my membership with them. I didn't use thier services, so I tried to get my $1500 back. I couldn't. I tried to dispute the charges on my credit card on the the grounds that I didn't utilize any of thier servises, but I lost. After I lost my dispute, Sr. Account Mangager of The Tax Club, David Fennel called me and said that if I sing back up with The Tax Club, He would give me a $518 discount off the original $1500 that I paid to The Tax Club. I figured this was a good way to get at least 1/3 of my money back but, I had some questions. I asked him (David Fennel) if this meant that I was going to get billed about $1000 on top of the $1500 already paid. He assured me that I would not. I asked him if he was going to credit back $500 to my credit card and, he said that he was going to credit back the full $1500 and then bill me $1000. I asked why they (The Tax Club) couldn't just credit back $500. He said that he couldn't because of the way the system is set up. I asked these questions because I wanted to make sure that I was actually getting the $500 discount off the original $1500 that I paid. I wanted to be sure that I was not going to be into the Tax Club for about $2500. He assured me that I would not be into the Tax Club so I agreed to sign back up in order to get at least $500 back. He then turned me over to the secretary the finalize the deal but, told me to ignore what she was saying because she is just reading from a script. Well, low and be hold, after signing back up, I get an email from my credit card company saying that a recent trasaction of $1018 is pending and, it will cause my card to go over the limit and that I will be charge a $35 dollar overdraft fee when it goes through. I checked with my credit card company to to see who charged my card the $1018 and sure enough it was The Tax Club. They did exactly what they assured me they wouln't do. So I wrote an email to Tax Club Sr. Account Mngr. David Fennel telling him how furious I was and that I was cancelling my service once again. So I went through then nessasary steps and cancelled my service. I the got an email comfirming cancellation and that it will take 2 weeks to get a refund. Not to mention, the credit card charge was still pending and I told the Tax Club to refund my money before the charge goes through. But of course, the charge went through even after I canceled. Then I emaided David Fennel again and told him again how even more furious I was and that I am going to take action. Do you see how these SCUM BAGS used deciet to bilk more money out of me? I quit them the 1st time after realizing that they were just rip-off artists, and still, they suckered me again. Even though they wrote an email saying that they were going to get me the $518 refund soon, I still would have ended up giving them another $500. Which means I would be into The Tax Club for $2000. This could seem like a misunderstanding but it is definantly not. I know it's not. But, I can't get into great detail on this forum. It would take me hours and it would be too long. P.S. WHAT EVER YOU DO, DO NOT BE SUCKERED INTO THE TAX CLUB LIKE I WAS! YOU'LL BE SORRY! David anytown, Massachusetts

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This report was posted on Ripoff Report on 09/05/2007 07:55 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

The Tax Club finally refunds my money after three months, and it was like pulling teeth!

AUTHOR: David - (U.S.A.)

After nearly three months, the tax club finally refunds my money. They sent me a "refund authorization form" for me to sign. Isn't that stupid?! It's like they need my permission to refund my money.

If you are getting a refund from this company, then you have to stay on them like stink on sh**, and it can be a very lengthy prosess.
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#2 Author of original report

The Tax Club still no refund over 1 month later!

AUTHOR: David - (U.S.A.)

I canceled my services with The Tax Club on 8/29/07. I then recieved an email from Mary Christian (The Tax Club Analyst) saying that I should get my refund in 15 business days.

It's been over a month now and still no refund! I've contacted Sr. Acct. Mngr. David Fennel but, he has not responded.

Today I filed a complaint with the BBB and FTC.

The Tax Club is a total fraud and completely unprofessional. Just another internet rip-off company out to get your money!
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