Report: #979423

Complaint Review: The Training Camp

  • Submitted: Sat, December 08, 2012
  • Updated: Sat, December 08, 2012
  • Reported By: Max1ng — Voorhees New Jersey United States of America
  • The Training Camp
    6 Neshaminy Interplex Dr Suite 101
    Trevose, Pennsylvania
    United States of America

The Training Camp Knowledge Key Associates Did you get fed the line that 90% pass too? Trevose, Pennsylvania

*Consumer Comment: Details?

Show customers why they should trust your business over your competitors...

I attended the Training Camp recently for a Microsoft certification.  I rather not get into the details but I would like to make a statement in regards to the company and the service being offered. 

I had an excellent trainer and I couldn't ask for a more knowledgeable person on the topics being trained.
The training facility and food was descent.  I have no complaints in this department.
The training materials were absolutely abysmal.  The large book with the Microsoft name was pushed to the side.  This was not going to be used.  A quickly thrown together packet of information was used for the study guide.  Within this document, contained mostly 6 2" x 2" squares of tiny screens of information (created by PowerPoint) and thrown onto a page.  This was especially impossible to read when a picture of a computer screen was present showing Power-shell commands and the ilk.  
Much of the labs were bypassed because there simply wasn't enough time.  There were 3 tests during the course of the week.  The first 3 days were dedicated to the first test.  The next was 1 1/2 days for the second and 3rd tests.  If you miss the first test, you are already at a major disadvantage.  The week steamrolls through and the hardest, most important test gets the least amount of time. 

Bottom line:  I was promised a  success rate of 90% by the salesman.  1 out of 8 walked out of that week with a certification.  As much as I wanted to believe that the certification was attainable within a week, I came to the realization that this format was not conducive to passing.  Not only did I walk away without a certification, I felt defeated.  I very much needed with certification so I buckled down the next few weeks and took a test a week.  Passed all three without requiring any retests. 

I did put a complaint into the company but did not get any satisfaction.  It's really a shame that a company can get away with this type of false advertising.  My job depended on that class and the class and Knowledge Key Associates aka The Training Camp really let me down.  I hope this helps at least one person out there. 
Takeaway: Do your research and due diligence when selecting a training provider.  Don't get caught up in their percentages.  If something sounds too good to be true, it probably is...
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This report was posted on Ripoff Report on 12/08/2012 05:44 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment


AUTHOR: Robert - (U.S.A.)

I rather not get into the details but I would like to make a statement in regards to the company and the service being offered.
- Could the reason that you don't want to get into the details, because the "details" would show a bit more of how you were at fault for not passing the test?

Now, when I say at fault...let me give you a comparison and it has to come down to this statement you made...

As much as I wanted to believe that the certification was attainable within a week, I came to the realization that this format was not conducive to passing. 

- There are many colleges that have degree programs for working adults.  Where you basically take one class a month, but during that month you are effectively taking an entire semester.   Where in a normal class you may have a paper or major test every 2-3 weeks.  But in these accelerated classes you may have 1-2 papers and a major test EACH week.   This is NOT a style that is for everyone.

But if you just go to class in these programs and don't do much effort outside of class you are not going to pass.  In fact you mentioned that if you miss the first test you are at a disadvantage(so can we figure you missed the first test), well in a lot of these classes if you miss a single class you are either dropped or fail the class.

You stated you "buckled down" for a few weeks after and finally passed the test.  I would be willing to bet that you did NOT put this same effort in during the class just thinking you could sit in class and somehow learn by osmosis.   After all someone who comments about the food, one really has to wonder how willing you were to actually learn. 

Where if you had put more effort you would have passed easily.  It is also impossible to tell how much that class did help you when you finally decided to buckle down, because I would also bet that there was still a lot of information you did learn from the class.
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