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Report: #1382092

Complaint Review: The Wireless Boys - Mt. Sinai New York

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  • Reported By: Miren — LA California USA
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  • The Wireless Boys 5507 Nesconset Highway Mt. Sinai, New York USA

The Wireless Boys Violation of privacy policy Mt. Sinai New York

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Sent them this email: "Received "Your Order Has Been Placed" email four days ago, with the statement "A separate email will be sent out to you shortly with the shipment confirmation." Still haven't received shipment confirmation so wondering what's going on." Got this reply: "I see an email was sent to you letting you know the order was cancelled." I never received this email they referred to. I responded back: "I did not receive an email saying anything was cancelled. Has the whole order been cancelled?" Finally received this response: "You have been flagged in our system and your information is being shared with all our sister companies database which is well over 1,000 companies not to accept orders from you." Started receiving spam emails after that (luckily I had used a spam email account), so they clearly violated their own privacy policy which says in the second paragraph "Your information is treated with respect and will not release your information to any other company or firm." Even called them and they were very rude and hung up. It's too bad for them because I was a good customer and this was my third time ordering from them.

This report was posted on Ripoff Report on 06/29/2017 11:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-wireless-boys/mt-sinai-new-york-11766/the-wireless-boys-violation-of-privacy-policy-mt-sinai-new-york-1382092. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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