• Report: #988377
Complaint Review:


  • Submitted: Fri, December 28, 2012
  • Updated: Fri, December 28, 2012

  • Reported By: Unhappy Customer — Oakland California United States of America
toronto Canada Toronto, Ontario United States of America

Therapure Exercising warrenty cost 50% of the product & is a rip off!!!! Toronto, Ontario

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My Therapure air cleaner cost $98.99 and worked for 7 days only. It has a one year warranty . . . to exercise the warranty - the barely understandable Indian-speaker woman informed me that I MUST pay $29.95 and they will send me a new machine and then I MUST send  in the old machine - which will cost about $20 or more by UPS or FEDEX . .  so I will have to pay almost $50 on a warranty for a $98.99 (at a discount at CostCo) machine that worked for only SEVEN DAYS!!! This company does NOT stand behind their product.  Avoid this product and this company because they are lacking in integrity and quality.

This report was posted on Ripoff Report on 12/28/2012 06:27 PM and is a permanent record located here: http://www.ripoffreport.com/reports/therapure/toronto-ontario-/therapure-exercising-warrenty-cost-50-of-the-product-is-a-rip-off-toronto-ontario-988377. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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