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Report: #1469435

Complaint Review: Thomas Henderson - Lebanon, Oregon

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  • Reported By: Andrew — Austin United States
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  • Thomas Henderson 2721 S Main Rd Ste 4 Lebanon, , Oregon United States

Thomas Henderson Henderson Precision CNC Promised to ship a fully assembled, ready to cut CNC machine. Does nothing for 2 months, then sends bits and pieces at a time. Parts still unsent 4 months later. Lebanon, Oregon

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Thomas Henderson of Henderson Precision CNC is an incompetent businessman at best and a demonstrable con artist at worst. I strongly urge you to not give him your money, you will regret it.

Long story short, I was sold on Thomas because he advertised and sold me a "fully assembled, ready to cut CNC machine." After signing a meaningless sales contract and FedExing a cashiers check for nearly $4,000, I was promised my machine would ship the following week, Thomas did nothing.

Then, the string of lies began. Every few days, I would follow up and ask if the machine had shipped. Thomas would say it's going to ship sent later that day, or the following morning. Every time, a lie. It took me a month of hounding him with voicemails and emails, and still nothing.

I filed a claim with his local police department, the Oregon Department of Justice and the BBB. Finally, he was motivated and said my machine was on its way. It took another week or two for him to actually ship anything. When he did, I received, a table and chassis only. Not what I paid for and Thomas made no mention he was only sending me 25% of what I paid for. He then began to ship me a piece at a time for a bit.

After another 2 months of constantly badgering this moron to fulfill the order, I contacted an attorney whom I added to our correspondence. This motivated Thomas to send me another few pieces of my machine and a partial refund of $750 for my trouble. Somehow, it still doesn't make anything right. I am still missing pieces to my purchase, Thomas has stopped returning any correspondence I am 4 months from when I should have received what I purchased and still my machine is not complete. I have heard this same story from 5 separate customers of Thomas and everyone's story is the same. I can't say for certain if he's truly malicious or a literal idiot. In either case, I regret not spending the extra thousand or so and purchasing a machine from a reputable company. No reviews existed when I sent him my money. Don't make my mistake.

This report was posted on Ripoff Report on 12/13/2018 09:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/thomas-henderson/lebanon-oregon-97355/thomas-henderson-henderson-precision-cnc-promised-to-ship-a-fully-assembled-ready-to-cut-1469435. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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