Report: #378875

Complaint Review: Thrive Learning Institute, Process-at-home By Angel Steven, The Summit Group, Success Training, Mome

  • Submitted: Mon, October 06, 2008
  • Updated: Wed, October 08, 2008
  • Reported By: Spokane Valley Washington
  • Thrive Learning Institute, Process-at-home By Angel Steven, The Summit Group, Success Training, Mome
    15 W. Scenic Pointe Dr. Ste,100
    Draper, Utah
    United States of America

Thrive Learning Institute scam Process-at-home By Angel Steven, The Summit Group, Success Training, Mome Disappointed and Burned Up Draper Utah

*UPDATE Employee: Response to Elizabeth Vanetten

*Consumer Comment: Good luck!

Show customers why they should trust your business over your competitors...

Please take a look at Kathy's report yes that was me too! Only it was a blessing for me that I have only one credit card. Yc your story is mine too and others also. These people have you coming and going. First your just registering for a less than $200.00 to process rebates and then your sunk for thousands and company after company has their own story and how you need them too which adds on hundreds and hundreds more. Then you don't even know if you are over your credit card limit.

I was very ill and have a disease that puts me in bed anywhere from a half of day to weeks. I told them this was my problem and had tried to cancel. Well the well is deep and they have plenty of excuses etc.

I have taken down stories here from rip-off, thank you rip-off and am sending them to the Attorney General. Anyone willing to place their information are welcome. This has to stop these people told me I am a fraud when it is them for the underhanded way of doing business.

My physical problems also do not allow for me to go into a program of learning such as theirs. It was a number of days before even seeing their site and was to sick to begin to make heads or tales of it.

After talking to 5 men who all twisted my arm and I explained how that stress was the worst thing for my condition then they removed half the fee, its only thousands so that's O.K.??

Burned Spokane Valley, Washington
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This report was posted on Ripoff Report on 10/06/2008 10:23 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 UPDATE Employee

Response to Elizabeth Vanetten

AUTHOR: Alex - (U.S.A.)

I don't know were to start with this client. When she made the decision on 8/4/08 to work with our company she did not mention anything about being too ill to not be able to do this program. This client even signed our enrollment agreement that spells out our cancellation policy and warranty of service which states that we work with all of our clients until they have made all their money back on that date.

She did receive services from our company and then she decided that she wanted to cancel. I spoke with this client on 9/25/08 about her concerns and in trying to work out a resolution with her she hung up on me. I offered to work around her health problems, waive fees, and shape the coaching program around her needs. I reminded her of the commitment both parties had made: she would not give up and quit on herself and we would work with her until she had received a full return on her investment.

In seeing that I was not getting anywhere with her i offered her a partial refund. Again, we got no where because she hung up on me. On 10/2/08 she called in to me and accepted the partial refund and thanked me for it. That is why I am confused on why she posted a comment here if she was the one who called in and accepted the partial refund and even thanked me for it!
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#2 Consumer Comment

Good luck!

AUTHOR: Giselle - (U.S.A.)

If you read the disclaimer on the process at home website, they are governed by the laws of Cyprus. I hope you will be able to get your money but it may be extremely difficult if they are outside the U.S.
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