• Report: #1014976
Complaint Review:

Tier 1 Processing

  • Submitted: Fri, February 15, 2013
  • Updated: Fri, February 15, 2013

  • Reported By: Lee — memphis Tennessee United States of America
Tier 1 Processing
3505Token Drive Richardson, Texas United States of America

Tier 1 Processing Tier One Processing Evasive, Deceptive, Denies they are selling anything, but then they send a contract for you to sign to switch processing to them Richardson, Texas

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I got a pone call from a rep named DON saying that my company's credit card transactions had been flagged because my processor (over)charged me 4%. He quoted that the "Durbin amendment" changed the credit card processing fees to "less than 2%" and they had monitored my account and would help me "modify my rates". I asked DON several times, very pointedly "s this a sales call" he said no, he just wanted to help me modify my rates. I asked him "with my present processor"? He would reply each time with his script "don't you want your rates modified", or "do you want to pay too much" or "the Durbin Amendment limits the credit card charges and you are being overcharged". Anyway, when I relented and got their fax showing me "in black and white what we'll do for you", it was an agreement to change to Tier 1 Processing. 

They are deceptive, evasive and when I asked him why he lied and evaded he denied it. I asked him to "get the tape" of our conversation he said it was, in fact, taped. I said "great, lets you, me and your supervisor go over the tape", he hung up on me.

DON is very a very cool customer. He did not rise to my baiting him or cursing at him, just followed his scripts.

This report was posted on Ripoff Report on 02/15/2013 02:56 PM and is a permanent record located here: http://www.ripoffreport.com/reports/tier-1-processing/richardson-texas-75082/tier-1-processing-tier-one-processing-evasive-deceptive-denies-they-are-selling-anything-1014976. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Tier 1 Processing

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?