Complaint Review: Tiger Direct and I Buy Power - Internet
- Tiger Direct and I Buy Power Internet USA
- Phone:
- Web: tigerdirect.com ibuypower.com
- Category: Computer Service & Repair
Tiger Direct and I Buy Power They would not honor their warranty on a newly purchased computer Atlanta / City of industry, California Internet
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
We puchased a new gaming computer through Tiger Direct in Atlanta, GA. The supplier was I Buy Power, City of Industry, CA. We started experiencing trouble with it two months later. In June we called Tiger who told us to call I Buy. I Buy had us ship it to them for repair. It cost us $40 to ship. We received the computer back July 31. It still did not work.
We called Tiger who said they could not help us because the computer was more than 30 days old. The guy on the phone decided it was the hard drive. Well that was what I Buy was supposed to replace. Tiger told us to call I Buy because they had a 12 month warranty on the computer. I Buy would not refund our money because we purchasedit from Tiger.
What a mess. What a Rip Off. If we had not purchased a wonderful warranty through Squar Trade we would be stuck. In fact when we called Square Trade Warranty they told us that Tiger Direct had cancelled our warranty. Yes they did. When we opted to increase our warranty coverage in April, the guy cancelled the original coverage and forgot to set up the new warranty. That we fixed immediately and Square Trade did us right.
My advice is to not buy from either of these companies. Find a reputable computer place close to your home and have them order one for you. that way you know who to take it to when there is a problem.
We were on the phone for almost 3 hours with all this nonsense.
This report was posted on Ripoff Report on 07/31/2014 03:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tiger-direct-and-i-buy-power/internet/tiger-direct-and-i-buy-power-they-would-not-honor-their-warranty-on-a-newly-purchased-com-1166489. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.