Report: #427435

Complaint Review: Tiger

  • Submitted: Mon, February 23, 2009
  • Updated: Mon, February 23, 2009
  • Reported By: Coral Gables Florida
  • Tiger
    Miami, Florida

Tiger The company is selling you "optimizers" without telling you Miami Florida

Show customers why they should trust your business over your competitors...

I recently called tiger direct to order a power cord for my laptop. They are an outsourcer for Gateway. I ordered my cord and was told by the phone agent that: "it comes with an optimizer to help your computer run faster". I get the bill and find that the optimizer "it came with" actually costs another $30. I called the number and talked to another agent who ended up admitting to me that they were having an incentive program to sell these optimizers. The call center manager gets on the phone and basically blew me off. He lied to me and denied that there was any contest or incentive program going on and said "we believe the optimizers are a worthy purchase" or some BS like that. He claims that he is going to listen to the recorded phone call and see what happened. I doubt that he will actually do that. You cannot get an email for the CEO of the company. Tiger Direct is ripping you off!!! Do not let them add anything to an order. Who knows what item they will be pushing next month. I find it very ironic that their CEO is apparently a part-time professor at UM teaching Business Law when his company is conducting this shady business practice and opening itself up to a class action lawsuit. My next email goes to the Attorney General

Coral Gables, Florida
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 02/23/2009 10:21 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.