Tigerdirect.ca Items not received. Terrible customer service. Internet

The customer service is terrible. Ordered an item with 1-3 day shipping estimate. Two weeks later nothing. Contact them at least fifteen times to hear that it's back ordered from the manufacturer. Fine. Two more weeks pass and I get charged for the item and website says it shipped. They tracking code however shows it was delivered before it even shipped. Two more weeks of contacting them for a tracking number, being told I should wait 24-48 hours and then hear nothing back. Sent an email asking what the status was and get a response saying "I see your issue was resolved, is there anything else I can help you with?"  Still don't have my item that I was charged for.  Still have to fight with them.  Worst company ever. I am going to devote my evening to posting my review in as many places I can find.