Report: #1123717

Complaint Review:

  • Submitted: Sat, February 15, 2014
  • Updated: Sat, February 15, 2014
  • Reported By: JayBee — Manitoba

    , Manitoba
    Canada Items not received. Terrible customer service. Internet

Show customers why they should trust your business over your competitors...

The customer service is terrible. Ordered an item with 1-3 day shipping estimate. Two weeks later nothing. Contact them at least fifteen times to hear that it's back ordered from the manufacturer. Fine. Two more weeks pass and I get charged for the item and website says it shipped. They tracking code however shows it was delivered before it even shipped. Two more weeks of contacting them for a tracking number, being told I should wait 24-48 hours and then hear nothing back. Sent an email asking what the status was and get a response saying "I see your issue was resolved, is there anything else I can help you with?"  Still don't have my item that I was charged for.  Still have to fight with them.  Worst company ever. I am going to devote my evening to posting my review in as many places I can find.  

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This report was posted on Ripoff Report on 02/15/2014 12:04 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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