Report: #222078

Complaint Review: - Computer Associates

  • Submitted: Fri, November 24, 2006
  • Updated: Fri, November 24, 2006
  • Reported By: Dallas Texas
  • - Computer Associates
    Miami, Florida
    U.S.A. - Computer Associates rebate ripoff Team Up In A Rebate Scam To Collect Revenue For CA Software That Would Not Sell Otherwise Refused to pay rebates 3 times based on false allegations Miami Florida

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I bought a kit advertised by TigerDirect that included a 1GB memory stick and a CA Internet Security software. I was charged $95 and expected two rebates: one for $60.00 and a second for $25.00.

I could have collected the $25.00 or accept to get 2 additional CA software products. So I accepted the latter. then steered me to a non-existent URL at Computer Associates and there was no way of getting back to I complained to CA and indicated the URL address. They responded that there is nothing they can do about this.

I submitted the $60.00 rebate by mail, which was returned stating falsely that I had not included the invoice. This was the third time that the TigerDirect scam team had tried to rip me off. The first time, it was because I allegedly forgot the invoice. I had not kept a copy of the submitted material, so I had to give up. The second time, they stated that I had not signed the rebate application. I had a copy, but had lost it in the middle of moving, so I lost again.

This third time, I have all the proof on hand. states that it is refused because I did not include the invoice. I did and I have the copies to prove it. I asked to resolve this. They did not even answer my emails. I then turned to TigerDirect who first responded telling me to send the copies to a bad fax number. If I had not persisted, they would have gotten away with it. They finally gave me another fax number among a flurry of excuses and apologies. I sent the info again, with a copy of the email I sent to It's been a week, and it is Thanks Giving week, so hopefully, they will come through.

I believe that this is a voluntary scam that requires consumers to raise a class action against all the companies that gravitate around I for one am willing to put in the time to help bring these pariahs to justice.

Dallas, Texas
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This report was posted on Ripoff Report on 11/24/2006 05:35 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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