Complaint Review: Time Warner Cable - Cincinnati Ohio
- Time Warner Cable 11252 Cornell Park Dr. Cincinnati, Ohio USA
- Phone: 513-469-1112
- Web: www.twc.com
- Category: Internet Service Providers
Time Warner Cable Poor Customer and Cable Service/Slow Internet Cincinnati/Anderson Township Ohio
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I have had numerous problems with Time Warner Cable. First of all, I have frequent cable outages every month. It doesn't matter if the weather is bad or not. I will be watching a show or movie and all of a sudden the screen will freeze and the picture will go out. I have been given 3 new HD DVR boxes and the problems are still happening. The HD channels don't appear to be in HD and the picture isn't very clear. The digital channels have lines and interference in them. Whenever I call customer service or tech support, I can never understand a word they are saying and they can never help me. They just tell me to reboot the box which never fixes the problem. They will do anything to not send a tech out. It seems to me like there is a problem with a line in the area. On top of that I have poor internet service from them too. It is slow and never the speed I was promised. I pay over $105 per month for this kind of service and I expect better. I will probably just go back to an antenna if service isn't improved.
This report was posted on Ripoff Report on 01/19/2015 07:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/time-warner-cable/cincinnati-ohio-45242/time-warner-cable-poor-customer-and-cable-serviceslow-internet-cincinnatianderson-towns-1202825. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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