• Report: #1127724
Complaint Review:

Timeless Cosmetics

  • Submitted: Sun, March 02, 2014
  • Updated: Fri, April 25, 2014

  • Reported By: Mr. B — Boca Raton Florida
Timeless Cosmetics
947 Lincold Rd Miami Beach, Florida USA

Timeless Cosmetics Forever Flawless High Pressure Sales Tactics - Transaction processed after NO THANK YOU Miami Beach Florida

*REBUTTAL Owner of company: false claim

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I am FURIOUS about the high pressure sales that left my friend SWEATING IN THE CHAIR in this place on Lincoln Rd Mall. My employee / friend is struggling to pay all her bills, works as maintenance for next to minimum wage, support her elderly parents in south American and doing her best to save each penny. Already pressure about medical bills, she obtained a "transfer balance for 0% deal with Chase, and unfortunately, she had the card with her when she was hooked into this corner store late this afternoon. The model-esque sales girl was all over her with complimnets when I walked in and sat nearby.

In the chair when the question of price came up, my friend began sweating under the pressure.

The girl Adele tried the cosmetic products on my eye area, showing a youthful difference. Shje said she was from the sdtore in Vegas and when I reacted with shock over the price and my disbelief that people would be comking in off the street for $400 groups of unknown cosmetics, she said I should look at the sales figures. They were doing great!

I'm not interested in my own beauty. I'm over 60 and simply not interested.

But she pushed and pushed and pushed my friend with every sales tactic to make the sale. I heard what was going on, said NO, told my friend NO, let's go, but the salesgirl wouldn't hear of it. Why don't you help? It's a 2 year supply? It'a only $399.00. I told her my employee is on a strict budget, could not afford it, got up and held her gently on the arm to get her attention and in Hebrew, I said "Excuse me. NO. Thank you." - I turned to my friend and said, that's enough, we're leaving. I walked out.

I got outside the door before turning around to see my friend at the cash register with the sales girl holding her credit card. Suddwnly, one of the other girls blocked my return entrance to the store, asking me where i'm from, etc., I finally walked around her and got to the point of sale machine where this girl was pushing through the sale.

$250.00 plus tax with the other 3 sales girls lookiong on from the sidewalk.

I don't care about the product. I'm not complaining about the product. Sure it's buyer-beware but I've been in the presence of carpet sellers in North Afrcia and I've been to Israel 20 times; i know the technics. This was a half hour, well-coordinated attack on my employee / friend.

I am FURIOUS because it's buyer beware. when mty friend came out of the store with the bags and all the young Israeli sidwalk hawkers swent back in the store, I began looking up the store for ripoffs. While reading and walking east, another Israeli girl 2 blocks east on south side of street handed me the dame business card and asked me if i wanted to buy some costmetics. So, they're all over the place...hawking on the sidewalks...they're all over everyone and I don't see any controls.

These are smadrt Israeli kids, good-looking, well trained and will not taek NO for an answer. I said NO several times.

Before driopping my friend off, i llooked at the receipt: it's not from Forever Flawless....the merchant on the receipt is TIMELESS COSMETICS and it says on the bottom of the same receipt "NO REFUNDS - EXCHANGRS ONLY"

Yes, I'm FURIOUS. This is a dear friend who works so hard and really got taken by a hot-shot, slick salesgirl...and all of them hawking the businesscards and approaching everyone on the sidewalk. Are the restaurant greeters approaching and following possible customers? Do the clothing and shoe stores put their sales people on the sidewalks to appraoch everyone and drag them in?

I've read about the ripoff comments about the product. I don't know anything about it.

I DO know my ffriend CDAN'T AFFORD THIS $250 plus $18 in taxes for 3 products of an unknown costmetic she got duped and pressured into buyers byu an attractive, forceful salesgirl.

NO, NO, NO means NO...but she wouldn't stop and now my friend is out $268 in less than 2 minutes and they treid to prevent me from coming back into the store.

This report was posted on Ripoff Report on 03/02/2014 05:56 PM and is a permanent record located here: http://www.ripoffreport.com/reports/timeless-cosmetics/miami-beach-florida-33139/timeless-cosmetics-forever-flawless-high-pressure-sales-tactics-transaction-processed-a-1127724. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Owner of company

false claim

AUTHOR: costumer service - ()

at any point the client wants to return the products she can contact our costumer service at 305-534-5665 , we didnt get any complaint from client , looks like the client friend who didnt even give his real name "mr.b" has the issue here and not the client itself , offcource all comments are false and contain rasist comments too.

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