• Report: #629146
Complaint Review:

Tire Kingdom/ Merchant Tires

  • Submitted: Wed, August 04, 2010
  • Updated: Wed, August 04, 2010

  • Reported By: Simon — Alexandria Virginia United States of America
Tire Kingdom/ Merchant Tires
5220 Duke Street, Alexandria, VA 22304 Internet United States of America

Tire Kingdom/ Merchant Tires 5220 Duke Street, Bait and Switch , Internet

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I placed an order for two 195/60/15 tires at $63.99 each, to be delivered today, and paid in advance.

I called earlier today to check if the tires arrived. The person on the phone said they have not, but that I need not wait. He said he would give me better tires, normally priced at $79.99 each, for the price I paid. We agreed to that and I was instructed to come at 4:00 PM.

I arrived at 4:00 PM only to be told that they could not give me the tires for the price they promised. The tires I ordered have not arrived and the tires they offered they refused to sell at the price they promised.

I have three cars and have patronised this establishment for 9 years now. This is the second time their service has been questionable.

I intend to never again go back and recommend boycotting the place.

This report was posted on Ripoff Report on 08/04/2010 05:44 PM and is a permanent record located here: http://www.ripoffreport.com/reports/tire-kingdom-merchant-tires/internet/tire-kingdom-merchant-tires-5220-duke-street-bait-and-switch-internet-629146. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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