Tire Kingdom Swindled out of a tire! Hollywood, Florida

Firstly, Tire Kingdom is in the business of offering service and upselling additional products and services etc. There have been plenty of occasions where I've taken my previous vehicle to Tire Kingdom for something as simple as a new tire and I receive a list of under the hood recommendations.

I'm not sure how large the trunk was but it's certainly possible they couldn't or decided against placing 2 tires (A and B) in the trunk. It's possible that since tire B was damaged that it was not handled with care. It also cannot be ruled out that the technican simply made a mistake or was too careless to ensure the correct tire ended up in the truth. I've had my suspicions about Tire Kingdom as well. I would not put it past them to cause more damages to create more reasons for service. Just today, I went in for a new tire and I overheard a new manager explain that this location practiced passing vehicle inspections with illegal window tint but no longer does that. Why would they do that? Hmm, maybe they didn't want to turn away the opportunity or the business.

My point is stuff like this is completely possible and can only be accounted for on a location by location basis. All it takes is one bad technican!

Tire Kingdom does have a tendancy to push customers into purchasing unneeded service.

A defective tire is a defective tire, simple as that. The tire was in a "reasonable" return period and Tire Kingdom does log miles to verify if the car wasn't driven. Regardless, all tires come with some type of manufacturers warrenty (in fact, most things manufactured today do) and if there was a question of defect, that should have been explorered rather than trying to sell more service. It does not sound like Tire Kingdom even cared what the cause of the slow deflation was (but why would they be if they were so pressed to sell you another tire).

This may be unnrelated but I previously worked at Best Buy which uses similiar sales tactics. Long story short, we were expected to withhold information from customers and sell them products they did not want or need to meet sales goals. We'd never (well, I would - I didn't like sales, I'm too honest) disclose information that would would cut into potential sales.

My advise to anyone purchasing new tires to be installed at a shop is this:  Every new tire is delivered with a DOT sticker/label on it.  Ask for the DOT stickers!  If they say they can't, for some reason, give you the original stickers, ask for a copy of them.  Ask that they annotate the DOT Identification number for each tire on your invoice.  The DOT ID number on the sticker should match the DOT ID number on the tire, near the rim.  As well, ask them to annotate the serial number of each tire on the invoice, which should match the s/n on the DOT sticker.

I gotta call BS on your situation for many reasons:

Your mother hit a curb, which could have very well bent the rim.  Your friend took the car in, suggesting the tire was defective, although you knew the rim could have potentially been bent.  

You didn't purchase a warranty and were blaming the store for a defective tire, knowing the rim was probably bent.  I'd tell you to get lost.  I fail to see where you were ripped off here.  You paid for a new tire to be mounted on to a bent rim and declined the warranty?

Usually, but I suppose not always, if a person has a spare tire in the vehicle, whether it be a donut or full size tire, it's already mounted on a rim.  But, what you are claiming is that the spare tire you had in the trunk was not on a rim?  It was just a lonely tire? If the donut or full/size tire was on a rim, where's the other rim?  

I'm sure tire kingdom replaced at least a hundred tires in a 3 week period.  But, they just so happened to find your old tire from three weeks prior and shove it in the trunk?  Do you know how big of a pain in the butt it is too throw tires around while sifting through them?  Let alone, remember exactly which tire out of how many was your exact tire from three weeks ago?

They can't hide evidence, unless you let them...or unless this supposed "ripoff" never actually happened!

Your story doesn't make any sense.  Post some invoices, pictures, something else.  Make it more believable.  Unfortunately, there are a million idiots on this site who will believe your ridiculous non-sensual story.

No, I do not work for this company. I just think your being a stupid consumer and fabricating a story that didn't happen.

you're alleging that Tire Kingdom:

1. Kept tire A on hand

2. Removed tire B from rim & replaced with tire A when your friend was there

3. Refused to honor warranty when you didn't purchase the warranty.