Report: #1114466

Complaint Review: todd vieyra

  • Submitted: Fri, January 10, 2014
  • Updated: Fri, January 10, 2014
  • Reported By: bob — stuart Florida
  • todd vieyra
    st petersburg fl
    , Select State/Province

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This person  Todd Vieyra supposedly paid the car insurance for someone totally unrelated to him. he requested a copy of the receipt faxed to him, which we did. he then filed a complaint with the dept of insurance aganist us for not providing him with the personal information of the policy holder, which was NOT him.


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This report was posted on Ripoff Report on 01/10/2014 08:38 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 REBUTTAL Individual responds

Ripoff Bob Golino Owner of Mr. Auto Insurance

AUTHOR: Todd V. Himself @ RipOff Report - ()

Although no personal information was requested as accused by Bob Golino Owner of Mr. Auto Insurance I still am waiting to confirm the policy period I paid for. I have also been contacted by about 2-3 attorneys to review my case to prosecute Bob Golino Owner of Mr. Auto Insurance. 


Date 1.27.2013

To: Mr Auto Insurance of Jensen Beach

ATTN:  Mr. Robert Golino

This is official notice that I have filed a continuing complaint against you and your company with the Florida Department of Financial Services Division of Consumer Services Service Request Number: 1-800057301.


RE: amount paid on or about October 11th 2013 the specific policy coverage period!!!!!


ALSO; I request a fax to (XXX) 499-XXXX stating the specific policy coverage period was through December 21st 2013 for a payment made of $235.70 paid on or about October 11th 2013 on my Visa card for a BMW 328 I owned by Mr. Dorn policy number  093115596.


Todd Vieyra



Letter to State of Florida

Date 1.15.2014                                                        - - Via fax to (850) 413-1550

To:  Department of Financial Services
Roger D. Fisher

Insurance Specialist III

 Division of Consumer Services

 200 East Gaines Street

Tallahassee, FL 32309

Re:  Service Request Number: 1-800057301


The information requested on January 10, 2014.  

1. The complete name of the insurance company involved;

    Mr. Auto Insurance of Jensen Beach Agency Information Number:  0901262
    1094 N. Federal HWY
    Stuart, FL 34994

2.   The policy number:  093115596

3.   Any additional information or documentation that supports your concerns.

 Documents provided earlier on January 10, 2014. I just want to know the coverage period in writing that I paid for. The insurance company refuses to provide this written information. Payment of $235.07 made on 10/11/2013 to Mr. Auto Insurance by my VISA CARD for a 1997 BMW 328i owned by Dennis Dorn.  I believe that I was paying for Insurance through December 21, 2013.




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#2 REBUTTAL Owner of company

They never faxed what was requested....Mr. Auto Insurance of Jensen Beach, Inc 1094 NW Federal Hwy Stuart, FL 34994 (772) 692-9422

AUTHOR: Todd V. Himself @ RipOff Report - ()

Original complaint "supposedly paid the car insurance for someone totally unrelated to him" (BMW)

Complaint originated by Mr. Auto Insurance of Jensen Beach, Inc 1094 NW Federal Hwy Stuart, FL 34994 (772) 692-9422

Rebuttal: When does the customer come first? The Insurance company Mr. Auto Insurance - small Father/Son business) took the money and clearly knew I was paying for their client that owned the car at the time. Like they didn't know! Ha. They charged my credit card!

How it started...I asked for them to confirm the end date for the policy I paid for but they wouldn't send it after numerous requests. I was not asking for the BMW owner's personal information. They could not do it because they started charging someone else again for the same car to be insured (double dipping) before my paid for period of time expired. Real legit move here. That was the reason for my complaint on Mr. Auto Insurance with the State of Florida as well as after being verbally threatened by the father.

I'm filing a seperate ripoff report on these bozos. (Yea they were selling insurance still and not the real BMW owner again!)

How did this happen?? The real BMW owner is in jail for 5+ years and his sister is renting out the car, I released the car back to her allowing her to re-rent the car to a friend of hers and as I had paid the car insurance policy for Months, but the Insuance company just wanted to get her Friend to pay for more of the same paid for service. There's your real ripoff. Mr. Auto Insurance of Jensen Beach, Inc 1094 NW Federal Hwy Stuart, FL 34994 (772) 692-9422

She was just providing her brother with some income.

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