Report: #580889

Complaint Review: Tom Remy/ Meineke Car Care Center

  • Submitted: Sun, March 14, 2010
  • Updated: Mon, March 29, 2010
  • Reported By: Founded in 1980 — Aurora Colorado United States of America
  • Tom Remy/ Meineke Car Care Center
    2010 South Oak Street
    Lakewood, Colorado
    United States of America

Tom Remy/ Meineke Car Care Center Dishonest Car Repair, Less than competent technicians Lakewood, Colorado

*General Comment: just a comment

Show customers why they should trust your business over your competitors...

I brought my 1990 Toyota 4 Runner to Tom Remy, who owns the Lakewood, CO Meineke Car Care Center in Lakewood, CO for a simple break repair job.

The mechanic/shop manager (who I am assuming doesn't work there anymore...) quickly advised me my Truck was misfiring and was in need of an engine replacement, he suggested a complete engine rebuild and quoted me roughly $3200.

I knew the truck needed a new engine so I went ahead and agreed to have them rebuild the engine, they originally quoted me 1 month for completion.

Three months later (not 1 month) after over a dozen of schedule completion dates missed, excuses that they were having problems with parts etc.. they finally said the truck was ready to go.

I went to pick up the 4 Runner and was surprised that the check engine light was on... The 'shop manager' blamed it on a bad noc sensor... After lie, after lie I decided to take it to another technician, this time a Toyota Certified one who quickly diagnosed it as a bad engine rebuild. [continued below]....

I took the 4 Runner back to Meineke after they swore under their breath it was the noc sensor... Knowing it wasn't the noc sensor, I agreed to have them replace the noc sensor, which they did and the engine still misfired.

I finally got my attorney involved... Tom Remy/ Meineke Car Care Center again lied to my attorney giving them 3 different days of completion which of course, never happened.

Two more  months go by and they still can't fix the truck, they obviously have technicians who have no clue what they are doing...

They finally said they would replace the engine with a new one (5 months after the fact). I agreed and they to-date have failed to respond to my; go-ahead.

These guys are some serious con-artist. I even called Denver's "Tom Martino" who was easily suckered into the same line of B/S that I was... Now I think I'm going to blog about it, maybe that will get someones attention?

Monday (tomorrow from the date of this post) I will be filling a lawsuit against Menieke Car Care Center in the County Court.

My final thought...

I purchased this vehicle so I would have a safe car for my expected newborn.. That day is here and I have a car back that was returned to me in worse condition then when I originally dropped it off. 

AVOID THEM AT ALL COST! I wanted to believe they had my best interest in mind - but they don't. All I wanted was a refund, now I will be going after them for nearly $15K in loss wages, repair cost and various other fees I feel I am entitled to.
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This report was posted on Ripoff Report on 03/14/2010 04:41 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

just a comment

AUTHOR: Bill d - (U.S.A.)

something seems funny---you go in for brakes, knowing you need an engine-then decide to just spend 3200?--whatever--now-there is 2 different words for this--a "new" engine(which is a remanufactured engine from wherever they get it from, jasper?, exc.) meaning they just remove and replace the engine--and then there is an engine rebuild-meaning new all kinds of s**t within the engine(much  more work involved and more expensive, also rare)--it would seem pretty stupid in my opinion for a meineke shop to rebuild an engine rather than just not getting a rebuilt engine or a junkyard motor--fact is i think they wanted to chaarge you more  and it backfired on them--if your car was misfiring and needed a new engine--this means you have a compression issue--depending on how the engine is built(aluminum engine blocks have cast iron cylinder liners and cast iron is one piece)--the cast iron once it is worn it is worn--the block needs replace--if aluminum you can replace the cylinder liners however-i worked for a meineke before and they do not have the equipment for this--good luck in your case--i would suggest trying to work with them first to get a "new" engine
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