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Report: #863929

Complaint Review: tomita, inc - Internet

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  • Reported By: Alexander — huntingdon valley Pennsylvania United States of America
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  • tomita, inc 2 clover rd Internet United States of America

tomita, inc what they say on the phone when sell you their service is not fully true Internet

Show customers why they should trust your business over your competitors...

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Merchant ONE was  very aggressive in selling their service. I had few options but their sell rep got me the best rate; I told him that we are new in the "selling" and wold like to try. 

After 2-3 months we couldn't sell much and closed the web site; I then realized that merchant one still charges us monthly and I closed the account. To my surprise I had to pay cancellation fee of $750!! I called them and explained that nobody told us about this and this is a lot of money for small online shop (we just tried it ...) - they didn't even want to talk to me; all I got from them - I got to pay. I asked to talk to some manager - they have never called me back. However, my accountant discovered the charge from my business account (they can do it!!!!!). 

Bottom line - they don't care about you and your problem; be careful when you sign and do not trust the sale rep - they will not call you when you have any issue!

Bad company, very bad service and bad attitude. I don't believe they deserve your business. 

This report was posted on Ripoff Report on 04/04/2012 03:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tomita-inc/internet/tomita-inc-what-they-say-on-the-phone-when-sell-you-their-service-is-not-fully-true-inte-863929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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