Report: #1044333

Complaint Review: Top Rank Pros

  • Submitted: Thu, April 18, 2013
  • Updated: Sun, May 26, 2013
  • Reported By: Just the facts — New Jersey
  • Top Rank Pros
    2460 NW 17th Ln, Pompano Beach, FL 33064
    United States of America

Show customers why they should trust your business over your competitors...

I want job-seekers to stop getting taken by these "pay to work" types of "business opportunities" posed as job opportunities. They advertise themselves as the founders of :

Here are the facts I collected:

(1) There is a 1 1/2 hour webinar which is entered into by posting on job search websites (e.g. Craigslist)

(2) ~95% of the webinar aims to get the participants to sign up for programs that cost $199-997 up front and $99-299 a month.
(3) The value of what you get is subjective and varies according to the plan, but it seems to be just training videos, scripts and a website.

(4) They claim they operate out of:  955 Benecia Ave, Sunnyvale California 94085.

(a) But this is the address is a virtual office:

(b) Also their own website here states: "The seller is located in Pompano Beach, Florida, U.S.A" (

(c) This Pompano location is also backed by the BBB

(d) So the "we are in Silicon Valley" pitch is questionable.

(5) The product they emphasize is PC website to Mobile website conversion. They charge you, as the reseller, $200 plus a monthly hosting fee of under $20. Then you mark up the cost what ever you want, $1,000 + and pocket the rest.

(a) comparable venders cost far less and others far more.

(b) Some resellers programs do it for $7.50 per site as a monthly fee. See:
(6) They claim they will send you unlimited rsums of people who want to sell for you. But there are no other details offered on the website. Its just promised on the webinar.

(7) Warranty from the website states:


Our company's entire liability, and the purchaser's exclusive remedy, shall be a refund of the price paid or replacement of our products, at our option. We limit replacement to 7 days.

Every lawyer you ask, except theirs, will probably agree that this is basically legalese for: Youre not getting your money back no matter your claim.


A long time ago I downloaded an ebook from a website claiming to be world class. It cost me $29.95, but the only problem was it was only 20 pages and was terribly written, when I asked for my money back they said read the disclaimer.

Beyond the sales pitch, there is a defective problem. There is no place to the business, no face, just a voice on a webinar claiming to be in Silicon Valley and you, a job seeker looking for a dream job. In the end, you get some videos, some ebooks, and trainings all to sell something at a mark up.

Buyers beware. Job seekers, run away fast.

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This report was posted on Ripoff Report on 04/18/2013 12:41 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 General Comment

Their Payroll Looks Legit


Their Security For Personal Information is A f**king JOKE


Just Look At All Their bank statements , employee earnings and bank account info on the 4shared page

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#2 General Comment

How's It Going

AUTHOR: Rodgersjo - ()

Question for commenter planning to get in with Top Rank Pros in September. It's now December... Any updates on your opinion or how it is working for you? Thanks


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#3 General Comment

Thank you Mark Lewis

AUTHOR: David - ()

I always like to see the comments on this site about other people and other companies. I take comments from frustrated ex-employees with a pound of salt. I would like to agree with you Mark L on your comments. I am not a member of this company(yet) but just the false and misleading info from someone else is just wrong. So thank you for pointing out all of his errors. Is BizBox a legit company I don't know(yet). I plan to invest in their program by the end of this month and believe you me I will tell you if my experience is good or bad and why. You know this type of business is not for everyone so the comments that I will make will be backed up with facts not feelings. That is I will tell you if my comment is based on fact or my belief. I read a lot of reports on this site and I like to something negative about a company or else it makes me think the company is not doing anything. Because I know that you can't please all of the people all of the time especially in sales. So look for me to make a post about BizBox by the end of September. Until then as my grandpa used to say "don't believe anything you hear and only half of what you see"!

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#4 Author of original report is the same old scam!

AUTHOR: Just the facts - () is the same old scam as before. Don't be fooled by the shinny posh advertisement. These guys need to change their name/website constantly to disguise their scam.

The still post on JOB sites but require over a thousand to work. If you are looking for a dream job this is just that, a dream not reality. The only one's making $2500 a week here are the people posting these ads on craigslist


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#5 Author of original report

AUTHOR: Trenton - ()

The company also now uses the website: Job searchers beware. This is not a job, its a scam! The only people making over $2,500 + residuals are the sales people that try to get you to pay them at the end of the webinar.

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#6 UPDATE Employee

This report is highly misleading

AUTHOR: Mark Lewis - ()

This is an extremely misleading report that offers no real substance.  To begin with, I am not an "employee" of Top Rank but a new re-seller (the employee designation is the closest so I checked it) and I suspect the author has no direct experience with the company so I will offer mine.

This report is noteworthy not for the information in provides (none really) but for what it doesn't say and for what is says that is either false or misleading.  For starters, Top Rank doesn't offer a "job" via Craigslist, and if it's a 9 to 5 you're looking for, then yes, you should probably look elsewhere.  At no time did they ever imply this was a "job" to me.  Top Rank offers people with sales or entrepreneurial initiative the opportunity to be re-sellers of their products.  That might seem like splitting hairs but is is far from that.  The distinction is critical, and I had to submit a resume when I sought an opportunity with them.  They don't appear to be a MLM type scam which is how this review makes it sound.

Second, the author states various mundane facts about the company as if they are significant when they aren't and also appears to have either done sloppy research or none at all.  The Sunnyvale CA office location is represented as a "virtual" office by the reviewer, but if you go to the website he supplies there's  a photo of a brick and mortar office building and the website says, "Our office solutions include virtual offices, shared co-working space, dedicated desks, and private offices."  In other words, they offer multiple types of office arrangements to businesses, not just virtual office availability.  Having said that, there's nothing inherently WRONG with a company doing business via a virtual office, and in fact it's pretty smart in the digital economy to cut your costs by doing so if you can.  In a web development environment, it's pretty obvious to me that they probably maintain a cost effective infrastructure in the Sunnyvale location for back office support features and the Florida location is where design tasks occur...just a guess but it makes sense.

The author represents the webinar you sign up for as a sales pitch where "95%" of the content is directed at getting people to come on board.  Even if true (it's not) why is it 1) surprising and 2) a negative factor....when the whole point of why you are on the webinar to begin with is to learn about the opportunity presented?  Of course it's oriented towards recruiting people...that's how this company makes money, but outsourcing their sales and marketing to independent people who want to re-sell their services.  That doesn't make it a scam because you listen to them telling you how you can make money re-selling their products.  

The author claims that the support services you receive for your money are "subjective" in value (of course they are all training value is subjective) consisting only of training videos, scripts and a website.  Aside from that last part being false (there are Power Point presentations, PDF documents, a blog and live web training offered several times a week where you can ask questions), what exactly would you expect to get from a "training" program that you're not getting with the things me does mention? real information is provided in this review that suggests Top Rank is a scam, just the suggestion of it.  A side note here...this is a young company and one of the things I've been impressed with so far is that I've been able to call them directly and instead of talking to a low paid tech consultant I have spoken with the people who are the actual primary principles in the company.  That's not only a very nice advantage, it's pretty impressive when you can get through to the guy's running the show, and a major reason I decided to participate with them.

The author of this "scam" report mentions that the BBB "backs" the location as being in if this is a hidden fact they didn't want you to know.  He himself however notes that the company's own website shows this, so it's obviously no secret.  What he doesn't mention is that the BBB shows no complaints against Top Rank, and since the company is about two years old, that's probably an indication that if this WERE a scam, somebody would have come forward by now. That's not definitive proof of course but  let's not cite the BBB as a source supporting Top Rank as a scam and they do nothing of the sort, which is what he seems to imply.  That's pretty deceptive on the part of the author.

The worst part of this review is the part that criticizes the company's services as being a rip off or non-competitive with the market simply because the author happened to find other vendors that he maintains are cheaper and provide better quality or more value, a statement he does not support with any real facts.  In fact, looking at the websites he provides as proof shows nothing of the sort.
The first link actually has some services listed on a very short list of providers as do-it-yourself offerings (Top Rank provides custom built sites by pros) and a couple that are expensive, ranking up to $1000 and probably more if you do some due diligence to check.  On his second link he notes that some companies will provide re-sellers a mobile site for $7.50 a month service fees, a fact that means little to nothing since it's provided without contextual supporting information related to quality, service or apples to oranges comparison that serves only to attempt to prove somehow that because one product costs more than another it must be a scam.  This is rather like railing against an auto dealership that sells an expensive brand of luxury car when you can buy a cheaper Ford or Chevy across the other words it's meaningless information unless the consumer is award of the differences in the two products.  I strongly suspect the author is not and nowhere does he claim to have purchased Top Rank's program and found it lacking, a key clue that reveals this as an outsider looking in review not based on facts but supposition.

He also suggests that the disclaimer is there to mean you can't get your money back, another poorly interpreted conclusion.  Having been a paralegal at one time, I recognize the statement for what it is, a proposition for the obvious, that no website designer can guarantee what kind of results it will bring the owner.  That fact should be self evident to anyone who reads it and understands anything about this business.  The author claims this means you have no recourse to get your money back (the disclaimer isn't directed to re-sellers but end use customers of their services) but the disclaimer statement itself specifically says you CAN receive a refund within 7 days (speaking of customers).  Re-sellers can cancel their relationship anytime without any further monthly obligation. It has nothing to do with refunds, but rather with the results the customer can expect in terms of sales/marketing performance from a site they purchase.  Hardly a surprise,, no developer would offer such a promise of performance as it's outside their control.

In short, this review isn't worthy of consideration as providing anything more than the author's leap to conclusions about a company he doesn't seem to have done any real research on and his motivation seems to be than he once got gypped out of $30 by an online deal he regretted.  That's hardly a basis for telling people to run the other way.

I'm the CEO of my own growing company that owns market share in the geographic region we're in for the industry we do consulting in and I think Top Rank has the ability to provide a good value added service component to what we do, especially for a measly $300 plus $97 a month in back office support fees...that's nothing compared to the potential of this industry.  It's unfortunate that a quick Google search will turn up "scam" and "ripoff" in connection with these guys when there is nothing to suggest this is the case.  If anything, I've been impressed so far with everything I've seen from them.  If you need a job, this might not be your answer but if you're looking to create a high income in an exploding industry and don't mind learning some new things and expect to invest some time in it, I can't see the downside here.

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