• Report: #1141475
Complaint Review:

Total Home Improvements Inc

  • Submitted: Thu, April 24, 2014
  • Updated: Thu, April 24, 2014

  • Reported By: KristenV — East McKeesport Pennsylvania
Total Home Improvements Inc
, Select State/Province USA

Total Home Improvements Inc Paid for Lifetime Warranty, Received NO Paperwork or Information on it Feasterville Trevose PA

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Total Home Improvements did a wonderful job on our roof replacement when it was finally done.  There were many many delays but the finished product was perfect and everyone we dealt with was extremely friendly, accomodating, and professional. 

The roof replacement was going through our insurance company, and we paid in installments as we got the money from insurance.  On the final payment, when the job was done, we were asked if we wanted a lifetime warranty that would be transferrable to the next owner(s) of the house.  We said yes - the cost of which was additional to what the insurance company was giving us. 

The transaction was completed over the phone and we were told the warranty information paperwork would come in the mail.  It never did.  I have been calling, emailing, leaving messages for over a year. 

I was told that THI got away from doing actual home improvement work to being the liason between a customer and the insurance companies to get home warranty claims approved.  I was given a new company name and phone number by the owner of THI, and have been calling and emailing them for months now as well.  I was informed today that I had the wrong company - they were not once THI.

All I want is the warranty I paid for!!  THI's LinkedIn is no longer there, the website is nonfunctional, and I only get voicemail to the contacts I have (employees of THI I have carss for) but no message is ever returned.  I'm not sure what to do.  I will be filing a BBB complaint but I feel I am out of options.

This report was posted on Ripoff Report on 04/24/2014 02:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/total-home-improvements-inc/select-stateprovince/total-home-improvements-inc-paid-for-lifetime-warranty-received-no-paperwork-or-informat-1141475. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Total Home Improvements Inc

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?