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Report: #1381004

Complaint Review: Total Trivia - Minneapolis Minnesota

  • Submitted:
  • Updated:
  • Reported By: Annonymous — Annonymous New York USA
  • Author Confirmed What's this?
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  • Total Trivia 901 Marquette Avenue Minneapolis, Minnesota USA

Total Trivia Scammers & Thieves Minneapolis Minnesota

*UPDATE Employee: Chargebacks

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Total Trivia is a scam AND I found that they're connected to Deal Dash!! 2 weeks ago I played trivia games on Total Trivia and made only two $25.00 authorized transactions. Then I received an invoice claiming that $109.95 had to be paid for grouped item shipping as I won 2 storage benches, a shave set, an air fryer and a amazon gift card BUT the site clearly states that all items won are FREE AND SHIPPING IS FREE!! AND then next thing I knew, when I looked at my PayPal account I found that they stole over $4,400.00 from my PayPal account!! I contacted Total Trivia numerous times but I did NOT get a response back from them till AFTER I filed disputes through PayPal to get my stolen money back. THEN I started to receive messages from Joshua, Matthew and Michael from Total Trivia.

AFTER filing the disputes I began to receive the items that I won, ALL BUT ONE THAT IS as it isn't due to be shipped till August 11th. THEN on June 22nd Michael called me (from a number that is blocked from being able to be called back to, as I tried to to see what would happen). Michael claimed that he wanted to come up with a settlement but that he would have to meet with his partners Joshua and Matthew and that he would call me back on June 23rd. June 23rd came and went, no call by mid afternoon from Michael. I sent an email to Michael inquiring about his calling me back as he said he was going to. He never called me back. Instead I woke up at 7am to find that he emailed me at 4:30am- This seems to be his favorite time to email people as I have a few other emails from him at this same time. Now he has put through the refund of the over $4,400.00 that they stole from me BUT he said that he has canceled shipment of my Volsen AirFry Fit Fryer because of a "chargeback" that he claims there is BUT I have definitive proof that there hasn't been a chargeback. There was only disputes filed for ALL of the money that they stole from me.

So it appears that because I have fought to get back all of my money that they stole from me, that in turn they are withholding my item that I won out of spite. And he claims that my account is restricted- which is just fine because I won't use that site ever again as they are scammers AND I know not to try Deal Dash either since I found that they are connected to each other. Steer Clear of Total Trivia and Deal Dash!!

This report was posted on Ripoff Report on 06/24/2017 06:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/total-trivia/minneapolis-minnesota-55402/total-trivia-scammers-thieves-minneapolis-minnesota-1381004. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Chargebacks

AUTHOR: support@totaltrivia.com - (USA)

POSTED: Wednesday, July 12, 2017

Hello, thanks for writing here.

While we cannot go into the details of your payments on a public platform, I can say that all the money spent (authorised & unauthorised) on your account has been returned to you.

Your final un-shipped order was cancelled as you informed us that there were unauthorised purchases on your account. You are welcome to keep the 4 items that were already delivered to your address, won from these same unauthorised purchases.

We have sent you various emails explaining the situation, and tried to reach you by phone multiple times. Please respond to us if you'd like to talk about this further.


Kind regards,
Total Trivia Support

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