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Report: #1520628

Complaint Review: Toutle Express Lines - Vancouver WA

  • Submitted:
  • Updated:
  • Reported By: Jacob — Glendive Montana United States
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  • Toutle Express Lines 2512 E Evergreen Blvd, Ste 1092 Vancouver, WA United States

Toutle Express Lines Inc PICKED UP A CARGO LOAD AND DROPPED IT BACK WITHOUT INFORMING ANYONE IN ADVANCE, CAUSING A CLIENT LOSS AND HUNDEREDS OF DOLLARS IN A RECOVERY TRUCK. Vancouver WA

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A person named Adebayo Keita booked a load on 18th August which was to be picked up on 19th August. They picked and the next day they dropped the load back without informing anyone in advance. After dropping it back, they just sent an email making a fake excuse about the truck breakdown.

No communication about this before going back to drop the load. This is very similar to a fraud done by the trucking companies to get fuel advance money and then drop the loads back with fake excuses. Only in this case they didn't get or ask for the money from us.

This is a very important shipment and the customer is going to ship it today at any price he can and has decided to not do business with us anymore. On top of that, they are going to charge us back for any additional amount they have to pay to recover the load.

This report was posted on Ripoff Report on 08/20/2022 09:44 AM and is a permanent record located here: https://www.ripoffreport.com/report/toutle-express-lines/vancouver-wa-picked-cargo-1520628. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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