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Report: #1457384

Complaint Review: TransVan Lines - moving company - Davie Florida

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  • Reported By: Serena — Longmont COLORADO United States
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  • TransVan Lines - moving company 10200 W state rd 84 Davie , Florida United States

TransVan Lines - moving company SCAMMERS . THEY LIED, DESTROYED AND STOLE MY BELONGINGS Davie Florida

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On July 18 2018 I received my shipment of boxes from Florida to Colorado.
I can’t even begin to list all the items that are severely damaged or broken or lost / stolen

Let’s start with the damaged ones (and I didn’t open all the boxes yet so I’m only listing the things that I saw but seen the conditions of the boxes I’m expecting more )

- glass cabinets - broken glass
- mirror cabinets - broken and chipped in several points
- master bed electric piece - not working properly + both the outlets are broken (it was all bent and put away without ANY kind of wrapping or caution)
- antique chair - broken (leg ripped)
- electric couch - connecting part broken (ripped apart)
- dining table - all the corners are damaged
- dresser - broken
- king bedroom dresser - broken (leg ripped apart)
- chess table - severely scratched
- mugs collection - destroyed

The conditions of the boxes in witch my belongings Arrived are EMBARASSING
The boxes Are damaged, broken.
It looks like they were taken and threw against a wall. Most of the plastic sturdy boxes are broken/ damaged.
(See pictures attached)

THE FOLLOWING ITEMS ARE LOST AND NOWHERE TO BE FOUND:

- 65 inches Samsung CURVED tv - 4K
- king mattress
- peter lik photograph framed - this is a precious limited edition piece of art . The current price for it in a gallery is 35,000 $


Second shipment just came back

The STOLEN items from the previous shipment are nowhere to be found (of course)

My rowing machine is broken, scratched and severely damaged

My Nordictrack treadmill is broken , there are several scratches , the right arm is damaged , the arms cushion are ripped , the electric cord is shredded. The conditions in which my stuff was loaded into the moving truck were AWFUL . The negligence of your company and your workers is by far the worst I have ever seen.

My patio furniture (chairs, table and lounge chairs ) was all damaged. Scratches all over it.
they lost several parts and pieces of my furniture and now I am unable to put it back together .

They were rude, disrespectful and overall EXTREMELY UNPROFESSIONAL . Let alone the fact that they give3 you an estimate and then, after loading everything on the first truck (literally throwing your belongings ) they tell you that they want more money.

Nobody from the company called us, gave us information on how to file a complaint.
The only communication we had with trans van lines was a text message from a former employ that texted us : " I resigned from working for Trans Van Lines over two weeks ago, because I was very disturbed by what happened with your move and the poor service involved following your first delivery. That made me sick to my stomach and I lost all my motivation to work for them after having g a position there since last year. I am very sorry that their service for your move was so poor, and I resigned over it, as I can no longer be part of that organization "

This report was posted on Ripoff Report on 08/20/2018 09:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/transvan-lines-moving-company/davie-florida-33324/transvan-lines-moving-company-scammers-they-lied-destroyed-and-stole-my-belongings-1457384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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