Complaint Review: Traveler's Insurance, GEICO
- Traveler's Insurance, GEICO
Glen Falls Business Center, 820 State Route 9
Queensbury, New York
- Phone: 866-703-0549
- Category: Insurance Companies
When I called to discuss the situation with them, I advised them that I had only one paid claim which was damage to my roof from typical Oklahoma winds. The other two incidents were potential water damage to my carpet from a hot-water heater and damaged fence from wind.
In regard to the water damage, this was a simple phone call to see if my carpet would be covered if damage was sustained. In fact after the carpet dried, there was no damage. On the other non-paid incident, (the fence), after an adjustor looked at it, I decided to pay for the repair myself.
I thought this would be a simple matter to clear up and that my insurance would then be renewed. However, I was told that a mere phone call can constitute a claim or loss and that there would be no reconsideration in my case.
In calling other insurance agencies, I found that the loss record being used by Traveler's was readily available to all insurance agencies and can be recovered by my name and address.
The loss record along with the non-renewal is resulting in my having to pay at least $200.00 more per year with less coverage and a higher deductible.
I apparently have no recourse, since the records mentioned above can not be challenged and technically (according to the Oklahoma Insurance Commission) they have done nothing illegal.
Bottom line, Insurance companies just want us to pay our premiums like good little boys and girls, but don't call them, and for goodness sake, never ever file a claim.
This report was posted on Ripoff Report on 08/30/2002 01:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/travelers-insurance-geico/queensbury-new-york-12804-1782/travelers-insurance-geico-ripoff-dishonest-reporting-of-claims-non-renewal-of-insurance-28536. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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