Complaint Review: Travelodge - Fayetteville, Arkansas
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- Author Confirmed
- Travelodge 523 S. Shiloh Drive, Fayetteville, AR Fayetteville,, Arkansas United States of America
- Phone: 479-444-9800
- Web:
- Category: Hotel
Travelodge Wyndham Hotel Group Took my cash and charged my bank card Fayetteville, , Arkansas
*Consumer Suggestion: Call the police
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I made an online reservation for my US Military son and family for Christmas, Dec 1, 2011 with this hotel. I live 30 minutes out of town, therefore I went in Dec 7 and paid in cash, $189 to a Mr G. He told me I had received a discount. I signed what I thought was a cash receipt. When my son checked in my card was charged.
My son actually checked out a day early.
He was told that my cash receipt proved nothing. It is my word against his. (The manager, another Mr G.) Mr G. (#1) was the one who took my cash.
My card was charged Dec 22 according to the bank. According to Mr G. (1), it was charged Dec 7.
The bank won't help. The hotel company won't either. I have a letter from Mr G (Manager). The last line is, "I hope that the incident did not make you think less of our property or our brand..."
When I signed it was actually a card charge. I gave Mr G, (1) a $189 tip for Christmas.
Why did I go in 2 weeks early to charge a card I could easily have accomplished over the phone? Just call me stupid and a trusting fool. I also want to warn people away from this hotel chain.
This report was posted on Ripoff Report on 12/31/2011 11:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/travelodge/fayetteville-arkansas-72704/travelodge-wyndham-hotel-group-took-my-cash-and-charged-my-bank-card-fayetteville-arkan-816281. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Call the police
AUTHOR: bruce2954 - (USA)
SUBMITTED: Wednesday, March 07, 2012
I'm unclear why you paid in cash after getting a reservation online. If you gave them credit card information online, then you should expect that your card would be charged. So, it was all set up and there was no reason to pay cash. If you used a credit card then it is easy to dispute the charge, but you used a debit card it's more difficult. If you feel that that he took your money fraudulantly, file a criminal complaint against Mr G.
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