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Report: #1466482

Complaint Review: Treeco Technologies Pte Ltd - Singapore Singapore

  • Submitted:
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  • Reported By: Doug — Ormond Victoria Australia
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  • Treeco Technologies Pte Ltd 111 North Bridge Road #08-18 Peninsula Plaza Singapore, Singapore Singapore

Treeco Technologies Pte Ltd TAC25 I bought online a Tac25 SMART watch at an advised 50% discount for US$89.95 and was delivered a SPOVAN $20 watch in a TAC25 box. When I complained they advised that they would refund my money if I sent them photos, which I did, and since then they have refused to refund my money. They are advertising a discounted product at an inflated price and then supplying a far far cheaper totally different branded product that is at best a 6th of the value. Singapore Singapore

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I wish to report a scam/fraud from a company based in Singapore. I am from Melbourne, Australia.

Yannie (Treeco Technologies PTE. LTD.)

111 North Bridge Road #08-18 Peninsula Plaza

Singapore Singapore
Singapore 179098

 I ordered and paid for a SMART watch TAC25 via Treeco Technologies from their website Tac25.com. I paid via Visa Card.

tac25.com/advertorial226338432

How To Get The TAC25

The average retail price for a similar smartwatch is upwards of $180.00! However, we’re letting you take an extra 50% if you order today…   That’s right, you will be getting the TAC25, the world’s leading Tactical Smart Device for just $89.95!…   But you must act right now as this limited time discount is only valid while supplies last… (And they’re selling out fast!)   If that wasn’t good enough: you’re also backed by our 100% Satisfaction Guarantee! We care about our quality which means if you’re not fully satisfied – just contact our returns department and we will process your full refund!

The watch that I ordered was a TAC25 Smart watch that apparently retailed for US$180 and was being sold with a 50% discount to US$89.95, it cost me Aus$122

What arrived was a SPOVAN watch that can be bought online for Aus$22.99!! It came in a TAC25 Smartwatch SMART box!

aliexpress.com/store/product/SPOVAN-Bluetooth-Men-s-Watch-Fashion-Sport-Clock-Digital-Watch-2-Years-Battery-Life-50m-Waterproof/2493013_32906217641.html?spm=2114.12010615.8148356.5.5d161431CtIhGk

SPOVAN Bluetooth Men's Watch, Fashion Sport Clock, Digital Watch.2 Years Battery Life,50m Waterproof watch. Relogio Feminino PR1

Rated4.9/5 based on70customer reviews 4.9 (70 votes) 111 orders Price:US $69.90 / piece Discount Price: AUS $22.99 /piece   Although this watch looks similar it is not what I ordered and paid for!

I have reported this back to Treeco and they promised to refund my money based upon providing photo's of the wrong product, which I did. Since then they have kept making excuses to not refund my money. See email trail below. Clearly I am not going to send the evidence back to them prior to receiving a refund, even though they originally offered to refund my money given I simply sent photos of the "Fake" product, which I did. Clearly I am far from satisfied!

Their own website states "If that wasn’t good enough: you’re also backed by our 100% Satisfaction Guarantee! We care about our quality which means if you’re not fully satisfied – just contact our returns department and we will process your full refund!"

 I have since found the same SMART watch that I ordered available for Aus$33.00

gearbest.com/smart-watches/pp_1069761.html?wid=1433363&currency=AUD&vip=4265223&gclid=EAIaIQobChMI8_Wlw-_13QIV1qqWCh3ZngB6EAYYASABEgKnGvD_BwE

  Zeblaze VIBE 3 Smart Watch Android iOS Compatibility - AU$33.00 Free Shipping|GearBest.com gearbest.com Only AU$33.00,buy Zeblaze VIBE 3 Smart Watch Android iOS Compatibility at GearBest Store with free shipping.

As stated below, I advised that unless they refunded my money by yesterday, 30-10-2018, that I would report their scam/fraudulent actions to the authorities, which I have done, to both the Singapore Police and also the Competition and Consumer Commission of Singapore.

It is one thing to be duped into paying a premium for a cheap product, but to then be delivered a different, even cheaper product of a totally different brand, this is both a Scam and Fraud!

May I request that you post this scam, so that other innocent people are not ripped off?

Yours sincerely

Doug 

This report was posted on Ripoff Report on 11/02/2018 07:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/treeco-technologies-pte-ltd/singapore-singapore-179098/treeco-technologies-pte-ltd-tac25-i-bought-online-a-tac25-smart-watch-at-an-advised-50-d-1466482. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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