Trelora / Joshua Tree Realty Ripped Me Off of $500 when they miserably failed to live up to their false advertising promises Contract. I signed the contract with them back in the beginning of May for them to be my real estate company to assist me in selling my home. Out of everything their website claims (false advertises) they will do to sell your home, the only thing they did for me was take pictures and get my home listed on the MLS.
In all the months they represented me, they never once showed my house, and I had to haggle them to get them to schedual an open house, which finally they did, and only one. The open house realtor did no advertising prior, that an open house was to be held that date (July 28th), and he showed up an hour late, and only had the open house for about an hour.
When I returned home after the open house, I discovered the realtor left my home completely open to the possibility of a robbery; my house was unlocked, and in fact the back door was left completely opened. [continued below]....
..... I also noticed the realtor had been sitting with his dirty shoes on my white silk dining room chair; he had also messed with my oscilating fan, which when I returned it was no longer working properly and had to be repaired. I should also mention he was not dressed for the occasion, looking as though he were headed to play golf. Very Unprofessional.
During my contract with what was formally known as Joshua Tree Realty, they changed their company name to Trelora back during the 3rd week of July, and ever since changing their name, they failed to list my house on their new website. I notified Trelora of this problem several times after 1st discovering it, and they still had not put my house on their website as of this morning 8/19/12, and therefor I had then had enough of them wasting my time & money, and emailed them this morning to terminate my contract and remove my house from the MLS.
I had even spoken with Joshua Hunt over this very matter Friday 8/17/12, which he actually had the audacity to Yell and Argue with me (LIED & Swore!) that my house was on their website, and that he was looking (LIE!) at it at that very moment we were on the phone, which I at the same time was on the website........and it was NOT there! I have numerous witnesses: my neighbors, a couple friends, my mother & daughter, and two other real estate agents from 2 different companies, to the fact that my house was NOT on their website! Most of my witnesses pulled it up on their own computers from their homes and offices to see if my house was on there, and it was Not.
Another issue I had with Mr. Joshua Hunt, which led to more yelling at me from him, was he continued to argue with me that my house was overpriced, all of which I had validated from other realtors and comps in my area that it was Not. Mr. Hunt told me to read the email "feedback" from the showings, which is another Major Problem I had since signing on with their company........I Never Once got a single email feedback from all the showings!
So, later Friday 8/17/12 after Mr. Hunt yelling at me, he had his assistant email me all the feedbacks, which only 2 showings commented they thought my home was over priced, and those feedbacks came from showings where they were never shown the 2nd other beautifully landscaped backyard with the new large brick patio and fruit trees. In fact, there was feedback saying my home was priced right, and feedback that some needed to go up in price for their home searches because they needed a home with more square footage. Mr. Hunt Yelled at me telling me ALL the feedback was saying my home was over priced, which the feedbacks I still have, that his assistant sent me, proves otherwise!
Mr. Hunt had his assistant send me comps to what he claimed were comparable homes to mine in my area, which I still have, and when you see my house compared to those, there is absolutley NO Comparison! The homes he had sent to me were all in need of TLC, Paint, and new carpet, plus they didn't have the yards & landscaping anywhere near what my home has. My home does not need all the repairs the comps that he sent me did need.
There was only one house in the comps he had sent me, which was priced quite a bit higher than mine, and that one had some upgrading recently done. My home is priced at $190K and the upgraded home was priced at $215K. My home is in very good condition, not needing paint, carpet, or so called TLC, or any repairs to anything, so his comps were a bunch of garbage. This man Mr. Hunt Never even viewed my home, how is he to even be able to comapair without even a walk through!?
My experience with Trelora a.k.a. Joshua Tree Realty was one of the most unpleasant unprofessional experiences I have ever had with any company! I was robbed of $500, and was basically verbally abused by Mr. Joshua Hunt, by all his screaming and yelling, Lieing, and argueing I was subjected to by him, because he didn't agree with me that my house was Not listed on his website (and even LIED, and Swore it was!), and that I knew better that my house was Not over priced, all of which I have proof otherwise of his opinion. During his last yelling at me episode, I also have witness to that very fact, by family who were here with me during it all.
Mr. Joshua Hunt, after all his miserable failures to his end of our contract, is now refusing me any kind of an appology or refund. This is the last real estate company on Earth I would ever recommend to anyone! This company is completely incompetent! A Horrible Experience, and complete waste of my time and money! I know my house would have sold during this Summer if I would have gone with any other company, especially for the highly desireable area I am in, and for as fast as homes are selling around me. Never Consider Trelora if you are in need of a Realtor! :-(