Report: #415355

Complaint Review: Trend Micro McAfee

  • Submitted: Fri, January 23, 2009
  • Updated: Fri, January 23, 2009
  • Reported By: Carlsbad California
  • Trend Micro McAfee

    , California
    U.S.A.

Trend Micro Internet Security McAfee impossible to cancel . the big run-around scheme . they play dumb California

Show customers why they should trust your business over your competitors...

I too have had a problem cancelling the auto renewal with Trend Micro, it is a big run around scheme. If you do not catch the auto-renewal quickly, you will have difficulty getting rid of the charges. I am sick and tired of these auto-renewals. What gives these companies the right to auto renew??? It is a bunch of BS, because they know consumers are busy and that they can get away with these sneaky schemes to make money.

IT SHOULD BE AGAINST THE LAW FOR CHARGES ON OUR CREDIT CARDS FOR AUTO RENEWAL WITHOUT OUR EXPRESSED CONSENT & the companies should have to give at least 30 day mailed notice... not emailed, since it might go to spam, but through the mail, and with a formal approval by the consumer to accept the upcoming renewal. LET'S COMPLAIN and get a lawyer to intiate this procedure if it is not on the books already. Thank you.

Sandiegodawn
Carlsbad, California
U.S.A.
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This report was posted on Ripoff Report on 01/23/2009 02:03 PM and is a permanent record located here: http://www.ripoffreport.com/reports/trend-micro-mcafee/california-95348/trend-micro-internet-security-mcafee-impossible-to-cancel-the-big-run-around-scheme-415355. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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