ED Magedson – Founder
Triangle Plumbing and BackflowInternet USA
Triangle Plumbing and Backflow AKA Triangle Plumbing Installed improper size gas line for generator (per manufacturer) & refuses to correct problem-argues that gas company and generator manufacturer are wrong Internet
Provider was supposed to install a 1.25 inch gas line from gas meter to backup generator located on other side of house. Job required trenching, obtaining permits, passing inspections, running the 1.25 inch gas line, connecting line to gas meter and generator. Approx distance of 110 feet.
How'd it go? Here are my experiences with this company:
It went only part way.
* Triangle Plumbing did do the trenching.
* Triangle Plumbing installed a 3/4 inch gas line instead of the 1.25 inch line previously agreed to.
* The generator requires a 1.25 inch line to operate properly in event of a power failure.
* Installer was shown the generator installation guide which specifies a 1.25 inch line.. Installer said "the book is wrong."
* In addition, I called the manufacturer to verify and they too stated that 1. [continued below]....
Since no progress has been made on a resolution, Triangle Plumbing has been told to recover the 3/4 inch line that they installed. Triangle Plumbing has not done so and after four and a half weeks of excuses and arguments from them I have a 110 foot length of unusable pipe and an uncovered ditch in my back yard.
Since I have already paid 50% of total cost of this project, apparently provider has decided to abandon project and just keep my money.
Triangle Plumbing has failed to complete this project, meet my needs as a customer and prefers to argue than to make it right. The work done to date is unsatisfactory and incomplete. No attempt to resolve this matter has been made by Triangle Plumbing except to say I can have a Cary inspector come out and inspect it.
I am extremely unhappy and do not recommend this company as it is clear that the owner does not care about meeting agreements. I have emails from Jamie Peeler at Triangle Plumbing to back up my claims/experiences with this company should anyone wants copies.
This report was posted on Ripoff Report on 07/04/2013 08:03 AM and is a permanent record located here: http://www.ripoffreport.com/reports/triangle-plumbing-and-backflow/internet/triangle-plumbing-and-backflow-aka-triangle-plumbing-installed-improper-size-gas-line-for-1064394. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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