Complaint Review: tripres.com - las vegas Nevada
- tripres.com 6145 Spring Mountain Road las vegas, Nevada United States of America
- Phone: 800) 255-0372
- Web: Las Vegas, NV 89146
- Category: Hotel
tripres.com 800- 255-0372 unprofessional las vegas, Nevada
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I made a reservation with this internet site. It was a mistake. I needed to change the reservation 45 minutes later. The 3rd tier person, named Jerry, was beyond rude and threatening. He decided he would not return the entire amount of my 3 day stay made through them. He yelled, screeched, almost, and hung up on me. I then called the hotel found that the TripRes.com had made the reservation and then very quickly after my phone call had canceled it. I then made my own reservation with the hotel. I called my Visa. They have taken the charge off my card. TripRes has 20 days to reply and dispute my dispute. I also found tripres' address in Vegas, and wrote them a letter describing the treatment of their personnel. When I get to Vegas, I plan to pay the office a visit. Jerry the 3rd tier TripRes phone person also accused me of fraud. I have at 70 years of age, never encountered such blatant unprofessional action.
This report was posted on Ripoff Report on 04/24/2012 03:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/triprescom/las-vegas-nevada-89146/triprescom-800-255-0372-unprofessional-las-vegas-nevada-873212. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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