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Report: #1216029

Complaint Review: TRISTAR PRODUCTS - WALLINGFORD Connecticut

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  • Reported By: Michelle Black — portsmouth Virginia portsmouth
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  • TRISTAR PRODUCTS 26 BARNES INDUSTRIAL RD. WALLINGFORD, Connecticut USA

TRISTAR PRODUCTS GENI5E SLIM JEGGINGS GENIE SLIM JEGGINGS ON 03-25-2015 THE CHECK CLEARED MY BANK ON 03-05-2015 CALLED THE COMPANY TODAY I HAVE SPOKEN TO 7 DIFFERENT PEOPLE AND THEY ALL HAVE SAID THEY COULD NOT FIND MY ORDER THE LAST PERSON I SPOKE TO SAID PLEASE ALLOW A COUPLE MORE WEEKS MY CHECK HAS BEEN CASHED BY THEM BUT THEY DO NOT PUT ME INTO THEIR SYSTEM UNTIL THE ORDER IS FILLED I DO NOT UNDERSTAND WHY THEY CAN NOT TELL ME ANYTHING ABOUT MY ORDER I HAVE CONTACTED THE BBB IN NEW JERESY AND THEY ARE SENDING ME A LETTER TO FILE A COMPLAINT WITH THEM I JUST WANT MY JEANS WALLINGFORD Connecticut

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i sent in a check along with an order form to genie slim jegging on 02-25-2015 to get the buy 1 get 2 free offer the check cleared my bank on 03-05-2015 i kept the rest of the paper of the order form i mailed my check to genie slim jeggies p.o. box 3125 26 barnes industrial rd. north dept. slj-ss1 wallingford ct. 06494 so today i called just to check on my order starting with the 1st of 7 people i spoke to each on e asked me my name and zip code each one told me they could not find my order the

7th person i spoke to by this time i am crying told me even though my check has cleared my bank it could take another couple of weeks before my name is in their system this i dont not at all understand one bit if they have cashed my check then why am i not in their computer system they could not even tell me the size i ordered nothing i have contacted the bbb in new jersery they are sending me a form to file agasint them i order items through the mail all the time i have never had to go through something like this before i really just want5 my jeans what do i do this is just so crazy i need help 

This report was posted on Ripoff Report on 03/16/2015 08:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tristar-products/wallingford-connecticut-06494/tristar-products-geni5e-slim-jeggings-genie-slim-jeggings-on-03-25-2015-the-check-clear-1216029. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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